Have you ever thought whether you need CRM for your small business? There are many things to be considered when you go for a small business CRM solution. Opening a business is the dream of many people. Starting your own company is a wonderful foundation for growth, but it comes with some stresses. They include […]
“Mobile First” is a design approach that puts focus on designing the layout, navigation and content of a website before designing the desktop versions for larger screens. The reason for this is that mobile devices provides mobile user’s requirements on the most basic level compared to desktop displays where you can concentrate more on the […]
Mobile CRM is a key tool for sales reps and other customer-facing employees. Hence, it’s important to get it right. The tool boosts productivity, improve data quality and helps ensure that everybody is in the loop while out of the office. There are many factors to consider when deploying mobile CRM technology, of course. Why Mobile CRM […]
According to Gartner, smartphones, tablets and mobile apps are pushing for the change in the area of customer relationship management (CRM) faster than social media: 30 percent of sales organizations issue tablets as main device for their salespeople. Mobile CRM offers numerous benefits for small business. Apart from integrating mobile users into core business, the […]
When you started your business, managing your contacts might not be so difficult because you had a few number of suppliers and customers, and few enough team members that you could memorize their email addresses. However, things changes. Your business is growing and you have more people than before to keep track of. You need […]
Mobile CRM helps your sales reps stay connected with one another and customers on the run. Since there is a growing population of cellphone users, it is convenient to keep in touch with the customers through calls and text messages. If you have mobile CRM with you, your marketing people may not require access to […]
Businesses started to think about mobile apps as a way to reach consumers. The change of behavior meant that it was not enough just to have a website, as many users are bypassing traditional website and accessing the Internet with different kind of of mobile devices. For businesses it is important to reach out to […]
CRM allows businesses to keep customer data organized so that it can be accessed in an efficient manner to serve the client in a better way. But as technology is getting more and more mobile, businesses realized that perhaps the best way to maintain a good relationship with customers is by making CRM accessible while on […]
We live in a global marketplace. It has become more like a necessity rather than than luxury to conduct business while mobile and from anywhere. By utilizing a few key mobile applications, you can enhance the business productivity inside and outside the office. Gradually, companies started to give more attention on mobile CRM. According to […]
Managing Mobile (on-the-road) Sales Team is a difficult problem. Typically business try to address it by end-of-the-day status meetings with the manager and has very poor real-time visibility of issues and challenges. Undoubtedly, there is unbearable, continuous pressure for most of the sales organizations these days, as the sagging economy and lower margins make it […]