Top 15 Countries by Coders

I have analyzed the data from HackerRank (December 7 2016) to find out the Top 15 countries in the world by cumulative ranking as well as by the number of Institutions in Top 50.
In order to figure out which colleges have the best coders, HackerRank hosted a major University Rankings Competition. Over 5,500 students from 126 schools from around the world participated in the event.

Cumulative Coder Rank of Top 15 Countries

India is the clear leader with cumulative score of 2901.04, more than double of US with cumulative rank of 1113.22. Russia is a distant third with less than 1/2 of US rank. But how does it fare in the total number of Institutions in the Top 50?

Country Sum – Rank
India 2901.74
US 1113.22
Russia 668.07
Romania 412.35
Canada 398.8
China 387.18
Vietnam 321.99
Ukraine 255.83
Sweden 231.23
Czech Republic 188.67
Turkey 157.56
Kazakhstan 138.87
Poland 130.34
Belgium 125.91
South Korea 124.65

Note: The score / rank of a College is weighted average and hence can be summed to get cumulative scores.

Top 15 Countries by Total Count of Institutions in Top 50

22 Institutions in India rank in the Top 50. US, second placed, is by contrast can boast of only 8 Institutions, almost 1/3 of India.

Country Count – Rank
India 22
US 8
Romania 3
Canada 2
Russia 2
Belgium 1
Bosnia & Herzegovina 1
China 1
Czech Republic 1
Estonia 1
Kazakhstan 1
Mexico 1
Poland 1
South Korea 1
Sweden 1

No wonder India is the top destination for outsourcing across the world. It produces very large number of Top Coders according to HackerRank data.
Within India the top 2 Institutions are IIT, Indore followed by IIT, Kanpur.

Java: The Most Popular Programming Language Today

Several research independently confirms Java as the most popular programing language today and as such can be considered the safest bet for someone looking to make a career in programming or looking for a career change. Let’s look in details below.

The TIOBE Index

The TIOBE Index for February 2017 indicates Java is the most popular programming language today. Java’s popularity is almost double that of the next contender C.
The TIOBE Programming Community index is an indicator of the popularity of programming languages. The index is updated once a month. The ratings are based on the number of skilled engineers world-wide, courses and third party vendors. Popular search engines such as Google, Bing, Yahoo!, Wikipedia, Amazon, YouTube and Baidu are used to calculate the ratings. It is important to note that the TIOBE index is not about the best programming language or the language in which most lines of code have been written.

PYPL PopularitY of Programming Language

The PYPL PopularitY of Programming Language Index is created by analyzing how often language tutorials are searched on Google.
The more a language tutorial is searched, the more popular the language is assumed to be. It is a leading indicator. The raw data comes from Google Trends.
If you believe in collective wisdom, the PYPL Popularity of Programming Language index can help you decide which language to study, or which one to use in a new software project.
PYPL too indicates Java as the leading programming language.

CodingDojo

CodingDojo diligently compiled job data from indeed in 2016 which shows Java is the top in-demand programming language, unless you consider SQL as programming language.http://www.inc.com/larry-kim/10-most-popular-programming-languages-today.html

Inc.com

Inc.com does not cite sources but states Java as the most popular programming language. Larry Kim, Founder and CTO of WordStreaam, gives a nice summary:

Java is top pick as one of the most popular programming languages, used for building server-side applications to video games and mobile apps. It’s also the core foundation for developing Android apps, making it a favorite of many programmers. With its WORA mantra (write once, run anywhere), it’s designed to be portable and run happily across multiple software platforms.

So if you are searching for a programming language to learn to build your career then look no further and start coding in Java.
Footnote: Glassdoor data indicates Software Architect is the highest paying job in this field, followed closely by Software Development Manager.

Key differences between Understanding and Learning (Memorization)

Many Educational Institutes, even today, do not focus on understanding. Their tests can be easily passed with memorization. This weakens the foundation of the students and adversely affects his future performance in professional engagements. Let’s look at the key differences between understanding and memorization and why understanding should be the priority for all students.
Memorization is simple. We all know that by repeated reading of any subject matter we can remember it by heart and be able to regurgitate (repeat information without analyzing or comprehending it) on demand, even matching similar sounding questions with the answer you have learned. And that is pretty much all you need to get through in most school systems and even most colleges.
Understanding, on the other hand, is knowing the underlying ideas and concepts so well that you can then explain them in your own words, even if you do not remember any of the terminology used. It allows you to develop insights that comes from inductive or deductive reasoning on the concepts.
You know you have understood something well when you can apply it to real life situations and clearly explain it to a layman with ease.
With understanding your can identify the similarities and differences between similar sounding ideas on your own.
Understanding is the key to advancing knowledge and discovering new knowledge.
Understanding is what is useful in real life, learning alone takes us nowhere.
Today computers can store much more facts than you will ever learn and can regurgitate it faster, even for complex queries (like Google). Instead of focusing your energies on memorization, which is anyways a losing and pointless battle, why not focus on understanding the topic at hand?
You will find that when you understand any topic, you tend to remember the key words and phrases too, thereby serving both the purposes of your exams as well as much bigger purpose of excelling real life and profession.

How to Easily Configure WiFi in Raspberry Pi

Any version of Raspberry Pi can be very easily configured with WiFi access. Coupled with ssh or vnc, it allows you to manage your Pi remotely. Here is the simplest way I could think of, illustrated by a screenshot and detailed below.
Once your Raspberry Pi boots up, you will get to this shiny screen. Now open a Terminal by clicking on the black square icon on top-left of the screen.Screenshot from 2017-01-04 11-29-18
This opens a Terminal where you type in:
sudo leafpad /etc/network/interfaces
This opens up a notepad-like editor. Make three changes to the text as shown in the highlighted section:

  1. Change manual to dhcp in the line starting with “iface wlan0”
  2. Replace wifi_id with the Wireless Access ID / SSID
  3. Replace password with your actual password for Wireless Access

Now save it (Ctrl-S) like notepad and exit it. The terminal should still remain open.
Now either reboot the Pi or restart the network with the following command on Terminal (don’t forget to press <Enter> after you typed):
sudo service networking restart
Wait for a few minutes for the WiFi to come up. On latest Raspbian with PIXEL, you can verify by seeing the two blue arrows in opposite direction, as can be seen from the screenshot.

Steps to secure and protect your Skype account from Hacking

Skype accounts are being hacked since at least August last year. Breached Skype accounts are used to send thousands of spam messages before they’re locked by Microsoft. The owners then have to regain access and that is when most find out about it. Skype has fallen victim to similar attacks before, and hackers were able to spoof messages on the system in 2015 after using lists of stolen usernames and passwords to gain access to accounts.
Problem
This wave of attack appears to be growing in size, and Skype users who opted for Microsoft’s two-factor security are also vulnerable. Microsoft offers the ability to link a Skype and Microsoft Account together to make sign-in and security easier. It turns out that Microsoft keeps your original Skype account password separate so that it can still be used to access the service with a Skype username. If that password isn’t secure then hackers can use it to gain access to your Skype account, bypassing any two-factor authentication provided by Microsoft. Essentially Microsoft has left a backdoor open to their vaunted two-factor security! It can be safely assumed that the new wave of attack is dictionary based and Skype / Microsoft allows unlimited login tries at some entry point.
Solution
The solution, in brief, is to switch to Microsoft’s two-factor security and then disable access by old method.
1. Update your Skype account to a Microsoft account:

  • Go to https://account.microsoft.com, if you’re already signed in, sign out.
  • Enter your Skype name and password when prompted and then select
  • Sign in.
  • If your Skype account is not updated already, you will be notified to update your account.
  • Select Next to continue.
  • You will be asked to add an email to your account, and verify that email.
  • Congrats, your Skype account is also a Microsoft account.

2. Ensure that your Accounts are fully merged:

  • Go to https://account.microsoft.com, if you’re already signed in, sign out.
  • Enter your Skype name, not your Microsoft Account email address, and use your Skype password to sign-in
  • If you’ve linked your Microsoft Account previously, you’ll be prompted to sign-in and merge the accounts to create a Skype alias

3. Disable Skype alias:
Once the two accounts are properly merged, Microsoft creates a Skype alias to let you keep signing in with a Skype username. Disable it under the aliases preferences, to ensure complete protection.

Maximum number of Files in a Directory

Different file systems in different Operating Systems has different limitations in the number of files that can be in a directory as determined by the underlying architecture.. Here is an overview of maximum of number of files that you can have in a directory and associated problems, if any, like performance.

FAT32

  • Maximum number of files: 268,173,300
  • Maximum number of files per directory: 216 – 1 (65,535)
  • Maximum file size: 2 GiB – 1 without LFS, 4 GiB – 1 with

NTFS

  • Maximum number of files: 232 – 1 (4,294,967,295)
  • Maximum file size
    • Implementation: 244 – 26 bytes (16 TiB – 64 KiB)
    • Theoretical: 264 – 26 bytes (16 EiB – 64 KiB)
  • Maximum volume size
    • Implementation: 232 – 1 clusters (256 TiB – 64 KiB)
    • Theoretical: 264 – 1 clusters

ext2

  • Maximum number of files: 1018
  • Maximum number of files per directory: ~1.3 × 1020 (performance issues past 10,000)
  • Maximum file size
    • 16 GiB (block size of 1 KiB)
    • 256 GiB (block size of 2 KiB)
    • 2 TiB (block size of 4 KiB)
    • 2 TiB (block size of 8 KiB)
  • Maximum volume size
    • 4 TiB (block size of 1 KiB)
    • 8 TiB (block size of 2 KiB)
    • 16 TiB (block size of 4 KiB)
    • 32 TiB (block size of 8 KiB)

ext3

  • Maximum number of files: minimum (volume Size / 213, number of Blocks)
  • Maximum file size: same as ext2
  • Maximum volume size: same as ext2

ext4

  • Maximum number of files: 232 – 1 (4,294,967,295)
  • Maximum number of files per directory: unlimited
  • Maximum file size: 244 – 1 bytes (16 TiB – 1)
  • Maximum volume size: 248 – 1 bytes (256 TiB – 1)

How mobile CRM market is set to explode

Being mobile is not just about being on a mobile platform. Being mobile means you act and behave differently compared to sitting behind a desk with a big screen, a keyboard and a mouse at hand. Many CRM providers has tried to convert their web applications to mobile, with little success. Being mobile as a CRM provider therefore means designing your CRM software from scratch with mobile in mind. It also means building native for mobile devices, to be able to use all those mobile features as the device provider gives you.
A massive shift is taking place in the provision of customer relationship management software (CRM). According to Sage CRM, mobile technologies will explode by more than 500 % in 2016. Since the arrival of New Year we gathered information about mobile CRM predictions from different sources. We love to share those as follows:

  • Power of Data protection and accuracy: Data is what makes CRM work. In the coming year, businesses will only trust those CRM vendors that provide extra security to the critical customer data of the companies. Also, in today’s world, data change at a faster pace than ever before. The longer one waits to update CRM data the higher the percentage of inaccurate data will be.
  • Integration is very crucial: Integration possibilities with different web services & tools are an important decision-making factor when looking for a mobile CRM system. They are bridging the gap between the sales and marketing department, hence, improving the organization’s processes. With advancement in technology, CRM has matured to the point when it is more than just a simple system.
  • Higher user adoption: People have always been resistant to a change — to use different CRM system or to go mobile. But with increasing use and dependence on mobile technology, the companies using mobile CRM solutions are seeing far higher adoption rates. Another reason is that users frequently come across survey results — showing that organizations who have successfully implemented mobile CRM saw clear benefits and real business value.
  • More Vertical Market Focus: Mobile CRM is bound to diversify even further into more vertical market focuses. For example, the IBM–Apple partnership brings the Retention App, which targets the insurance industry. As more businesses move to mobile first, Choose Your Own Device, and Bring Your Own Device strategies this year, it only make sense for the IBM–Apple partnership along with established and start-up CRM vendors to launch new, vertical market–focused CRM apps to meet the demand.
  • Data Analysis: The integration of mobile devices, CRM, and big data is another trend to watch. Take, for example, the retail sector, where the convergence of mobile devices, CRM, and big data enable mobile marketing and mobile apps to provide better insights into the customer community to drive more sales. Another area in which the mobile, CRM, and big data integration is trending is around improving customer intelligence, providing sales teams with more actionable customer data, which can translate into improved customer sales and service.
  • Social integration: A customer relationship management platform that integrates social media gives you access to the same level of insight you have for more traditional channels, plus the ability to use social tools for communicating internally. You can monitor, track and benchmark your social media communications using familiar tools, dashboards and metrics.By adding the critical social media channel to your existing CRM systems , you can combine everything you already know about each customer, prospect and lead with new information about their social media activity. And when a customer chooses to contact you via Twitter or Facebook, you can track and manage the conversation in as much detail as you would for a telephone or email inquiry. You’ll be able to act faster, respond better and anticipate your customers’ needs.
  • Cloud – Cloud is already dominating the technology sector. With more and more companies, especially startups and SMEs prefer Cloud technology as their infrastructure may not support the demands of on premise system. For them, Mobile CRM is a blessing which not only helps the sales team with better detailing but also understanding the customer and his needs better.
  • Wearables : Wearables like Google Glass, smart watches are just the start of technology which will help us be in touch with our data and customers at any point of time. The rise in the demand of such devices is the proof that companies more and more are promoting and wanting to use Mobility and cloud in their practice.
    Mobile CRM is just one such example of technology which will help in a better sales pipeline and forecasting. It will help the company where the customers are and just not sit back behind their desks.Relaso Sales CRM is an app based mobile CRM solution that enables Sales managers to track deal updates from their mobiles, monitor site check-ins, task and meeting, sales pipeline and revenue.
    In addition, there are several on-mobile live reports to constantly keep track of and optimize sales team performance and identify bottlenecks, The Data Security is ensured with  secure Linux Servers, Automated Backups, Industry Standard SSL/TLS Technology. It can even work in areas with zero network connectivity.

How You can guarantee ROI for your mobile CRM

While building a business case for a major investment, whether it be for a new hire, new piece of equipment, or even a company acquisition, it is very crucial that you present the ROI which shows a rapid return for the investment.  And the same theory is true for software solutions such as Customer Relationship Management (CRM).  With more functionalities of Mobile CRM like automation and access to real-time information, businesses today have many more options to support strategic goals, communicate almost in real-time, and build long lasting and profitable relationships with customers.
You may consider the top capabilities as follows in order to guarantee ROI from your CRM implementation:

  • Mobile CRM boost sales productivity: According to a new Nucleus Research report, social and mobile access to CRM applications increased the productivity of sales people by 26.4 percent. Apart from this, mobile solution can help the CRM with broader corporate objectives. The software is quickly moving beyond apps with improved functionalities. The better visibility of the app allowed sales people to more readily identify accounts they need to contact on the basis of location and pipeline and helped managers keep better tabs on which accounts need to be managed proactively.
  • Choose features wisely: Focus your efforts on using more features that actually matter to your business, and less on the features that you don’t need. Many CRM systems aren’t customized to fit your business needs. Investing in additional features, integration or customization, automating critical workflows and business processes within your system can take it to the next level. All this will further help increase productivity and thus an increase in your ROI.
  • Get Social: Social networking is, perhaps, the biggest trend and change facing IT professionals. Clients expect to directly communicate with their brands and vendors, and companies must quickly respond via the same channels. “For years we have focused too much on the management of our customer relationships, and we now need to focus much more on the relationship part, we need to collaborate, we need to inject a sense of mutual benefit into everything we do with our customers,” said Gartner research director Jim Davies.
  • Analyze DataOrganizations that integrates mobile CRM systems and social networks not only satisfy customers’ desire to communicate over multiple channels, they also generate structured and unstructured data. If those data is associated with powerful analytic tools, the software solution is going to provide businesses insight into their customers, trend information, and valuable research document.
    These analytic tools can drill-down further into the  consumers’ information, either private information collected through interactions between company and client, or public data collected through the customer’s postings on social media sites such as Twitter, Facebook, and LinkedIn. Combining together, this information creates a holistic view of the clients, their likes and dislikes, giving businesses a better ability for effective marketing, product-development, and support offerings to customers’ specific needs.
  • Ensure that manager act on data: Sales managers will need to take a look of the information and reports from the mobile CRM like Realso Sales CRM. They not only analyze them, they should also act on them. For example, if they find that several leads are exiting the sales funnel at the demo stage, they should begin the process of changing the demo.If they find out that there are hundreds of leads that they are not in touch over a year, they should make a marketing agenda to nurture them and change processes that their sales reps follow. If they aren’t willing to take time to analyze reports or make changes based on them, they won’t be taking advantage of the power of their CRM.
  •  Consider ongoing maintenance costs: Sometimes you may overlook the ongoing maintenance costs for the software due to steep upfront costs associated with deployment of on-premises licensed software. You should also consider these.
    What is the annual vendor maintenance fee associated with the license? Is there enough support built into the vendor subscription fees, or  any extra charges for premium support? What ongoing application maintenance and user help desk support is required? How will maintenance costs grow over time? Is third-party maintenance a better alternative?
  • User Adoption:  User adoption poses a challenge after mobile CRM deployments. One of the main reason that CRM adoption fails due to the low user adoption. One of the best ways to achieve successful CRM user adoption is to define the roles for each team and its members within the project. Involve your team early, from the start till the end of the implementation process.
    Training part is equally important. Make sure that the users are taught how to use every part of the system, that they will be required to utilize in the CRM. Also, ensure that user adoption is encouraged at all levels of management.

Why every salesperson must have the following Smartphone Apps

When you started your business, managing your contacts might not be so difficult because you had a few number of suppliers and customers, and few enough team members that you could memorize their email addresses. However, things changes. Your business is growing and you have more people than before to keep track of. You need a Customer Relationship Management app which will help you tracking everyone. We’ve explored why you’d want CRM.
The time is right to find a great CRM tool for your team. The solution is going to help you for your small business, startup, nonprofit or large enterprise, or one for your role in sales, business development or public relations. One of the 4 tools in this list may suit your needs. Let’s find out.
Relaso Sales-CRM: Relaso Sales-CRM is a Mobile-first app based on Cloud Technology, optimized for managing sales team on the go. The key features include:
Lead Tracking: It helps Lead Generation, Capture of customer inquiry, Filtering and Grading the Lead and Lead Assignment. The solution also assists, converting Lead to actual customer through different qualifying process in addition to tracking multi-channel campaigns.
Opportunity and Pipeline Management: This module integrates Pipeline and opportunity Management very efficiently to improve your chances of winning a Deal. You will be able to forecast your revenue based on the previous performance of the Sales Pipeline.
Call Screen/ Recording: Your sales rep would know from the Call Screen the total revenue your client generated, total outstanding, scheduled tasks, meetings and latest notes during the call.
Location Check-in: When your sales people visit any client location, they can record their visit with this unique feature right from the app. You can also generate a Check-in report about the number of clients he visited during a period of time.
Comprehensible Reports on Mobile: The CRM solution also enables you to generate 12 different real time reports like Revenue, Sales Pipeline, time spent etc from the app. The report module gives you a holistic view about the customer behaviour to improve your business decision.
The other interesting feature included with this solution is Unified Communication. Call records, SMS/Text msg, Email etc – all of of the communication with your client are stored in one place to give you better context for future use.
The Invoicing with Payment module helps your sales team to do Invoicing and Payment right from the app. Your management can do Sales Forecast from the Real Time Reports of the app as well as from the Opportunity /Deal dashboard of the Web Interface.
Apart from this, other highlighted features include Schedule and Share Meeting, Task Management, Estimates, Expense Tracking and GPS map of Leads , Sales Person, Client on a Live map etc.
SeatGuru.com is a web as well as mobile app that features aircraft seat maps, flight shopping and a color-coded system to identify superior and substandard airline seats. It also shows information about in-flight service and airline specific information regarding Check-in, Baggage, Unaccompanied Minor and Traveling with Infants and Pets.
When you book a flight, many airlines let you choose your seat. However, they do not inform you how far it is from the restroom, the size of the seat, and other factors that will guarantee maximum comfort. This is where seatguru.com comes in the picture. Not only it gives you the layout of airline jets from popular airlines,this tool also gives you comfort values, and other information, to make sure you get the perfect seat, on any aircraft, for the lowest prices.
The site is easy to navigate. On the homepage, you can take a look of the seating charts of popular airlines. You can view seat maps, comparison charts, and even compare seats, to ensure you find the right one. It’s Very easy to navigate, and find exact information you are searching for.
Tripit: You can organize your travel plans from one place with TripIt. It is available both as Web Application and Mobile App. Travelers just forward their purchase confirmation emails to TripIt and TripIt creates master itineraries with travel plans and other critical information automatically. It’s easy for travelers to print or access their trip plans from anywhere with this app. You also can share itineraries and travel calendars with friends in their TripIt network. Key Features includes:

  • Forward hotel, airline, car rental, and restaurant confirmation emails to plans@tripit.com to create an instant itinerary (If you use Gmail or Google Apps, it works automatically)
  • Access itineraries anytime, on any device (even offline)
  • Get directions and maps for each destination
  • Sync trip plans with your Google Calendar or Outlook
  • Add or edit plans manually—from the app or on tripit.com
  • Share some (or all) of your trip plans via email or social

DocSend: It is an analytical tool for your online Document that runs on Mobile as well as Desktop. DocSend gives the vendors all the data about all the documents they send online. It also tracks and reports number of views, location, operating system, the duration of each page view, etc. Now, every time you send a document to someone, you will be able to know if he or she didn’t look at it for weeks. So how does the Tool work?
You just upload a PDF file to DocSend, they will provide you a unique link for each person or group you want to share the document with. Copy the shared link with the individual or the group. Once they open the link you will start seeing numbers in your dashboard. Once one of your recipients opens the document, you will get an email alert.
What can be tracked?

  • Duration of each page view
  • Location
  • Operating System of the viewer
  • Device used by the viewer
  • Name of the person or group who viewed the document(You have to ask the viewer to provide this data)

When someone opens the document, you get instant notification. Update the document anytime you want, the viewer always gets the updated version even after sending the link before updating. You are not sure who you are going to share the link with? Don’t worry, DocSend allows us to collect Name, Email and company of a viewer because they need to fill up these details before viewing the document. Further,You can set expiration date and password also. This tool can be integrated with DropBox, Google Drive & Box planned for the future and they only support PDFs currently.

Why Mobile CRM is the New Trend for CRM industry

Traditionally, CRM is installed on Desktops and Laptops. Today you can even edit a document in your mobile or create a presentation, why not CRM? Naturally traditional CRM companies ventured in creating a mobile version of their software with limited functionality. What they missed in these first generation Mobile CRM was a whole new disruptive set of capabilities that become possible in the mobile platform that turns CRM on its head.
What is Mobile CRM: Mobile customer relationship management is a type of customer relationship management application that was designed to be executed, operated and accessed through mobile platforms. Mobile CRM enables organizations to add, edit and manage their interaction and relationships with current or prospective customers through mobile applications on handheld mobile devices, PDAs and tablet PCs.
Benefits of mobile CRM over regular CRM: Office based CRM systems are powerful tools, but once outside a computer environment the user is completely disconnected from the huge source of information provided by the CRM. Additionally, every computer within the business network requires the CRM Software to be installed directly on it and to be connected via network cables to all other computers. This would cause an extremely long roll out time for new CRM Software implementation apart from big expense.
Introducing mobile CRM to your sales operation can be a enormous change for the better. Your salespeople can update and synchronize information on the move, sharing real-time data from across the business. They are not engrossed with day-to-day task on desktop because a salesperson is carrying a tablet or smartphone with him. Besides, with the integration of cloud technology to mobile CRM functionality, you’re no longer synchronizing data with a local copy – you’re accessing live, centrally held information from whichever device you choose.
Another interesting workflow can be viewed as when an inbound lead is generated. With traditional CRM, when someone calls, you either remember it or take down the notes. Later on you enter the data in CRM at the office and then start creating a proposal for him. However, with mobile CRM, you can achieve this within a very short period of time.
How is mobile-first CRM different from CRM with mobile app / interface: Mobile first is a business strategy and that assumes smartphones, tablets and task-specific apps are employees’ primary tools to get the work done.
The traditional approach to business process assumes employees do most of their work at their desks, using PCs and large, powerful software suites. Often, mobile workers are accommodated by loading full versions of PC software onto smartphones and tablets, either through mobile desktop virtualization or porting applications to mobile operating systems. These strategies may not be effective, however, because mobile apps are usually more narrow in focus than their PC counterparts and desktop software programs are not designed for touch screen interfaces.
A mobile first strategy aims to address these problems. The approach accommodates desktop computing but does so in a way that fits the more task-specific, flexible work styles of the mobile era. For example, a desktop application that manages a company’s entire supply chain might be redesigned as several smaller apps, tailored to different groups of users.
Mobile CRM may not be for your business: Mobile CRM, while useful for many business may not be suitable for yours. Here are the businesses which may not benefit much from Mobile CRM

  • Call Center: While Mobile CRM can be used by Call Center staff, most call centers have already invested in call center hardware and have a process built of employees working from an office setup. As such converting the staff to use Mobile CRM and work from anywhere may not be the best solution, at least not initially.
  • Retail CRM: Retails shops normally operate from fixed desks with computers. As such it may not be convenient to use Mobile CRM when the same can be available from their existing setup and may already be integrated with their payment system.

Why people ditch CRM and how Mobile CRM can solve it: CRM requires a large volume of data to be entered on a regular basis which makes it less than rosy proposal for many salesperson and as such long term adoption suffers. Well designed Mobile CRM minimizes data entry by capturing data automatically and intelligently from various sources. A mobile-first CRM like Relaso Sales CRM follows the following strategy.

    • Captures call details automatically against leads so you don’t make to note it in details.
    • Allows very easy multi-tagging of contacts, making them easy to classify and target for drip-marketing and follow-ups.
    • Integrates proposal building so a quick proposal can be sent even during call.
    • Even creates invoice or provides cash sales receipt.

So in essence whereas the old workflow would require the following:

      • Go to client site and explain product.
      • Send proposal after going back to office.
      • follow-up to close the deal.
      • Send invoice to customer.

With Mobile CRM, all of the above may be completed in a matter of minutes, at client site of while on-call.