LONDON, March 10, 2010 - Retail Decisions (ReD), a world leader in payment fraud prevention,
reports that the value of online, mail order and telephone order fraud,
declined by an estimated 15% to GBP278 million in 2009, compared with
GBP328 million in 2008.
According to ReD, 2009 defied the trend of the last five years, during
which time CNP (card not present) fraud grew consistently. This historical
rise is due to factors such as a greater number of credit and debit card
details being exposed to online criminals, as more customers choose to make
purchases away from the high street and the data compromises of recent years.
In total, CNP fraud now accounts for over 50%* of plastic card fraud losses,
as opposed to approximately 10% in 1998, when overall fraud totalled just
over GBP100 million.
ReD's forecast for 2010 suggests that total CNP fraud will be valued at
GBP264 million, as the decline experienced in 2009 continues to a lesser
extent in 2010. However, the same reduction is not expected for 2011. More
retailers are now protected by fraud screening solutions, but fraudsters are
adapting to overcome these new challenges.
Carl Clump, CEO of ReD, says, "The positive impact of current fraud
prevention technologies will still factor in 2010. We estimate a further 5%
reduction in the value of CNP fraud throughout 2010. However, this downturn
is unlikely to be ongoing. A return to previous growth trends in CNP fraud is
expected for 2011, as fraudsters find more creative ways of conquering new
security measures and tightened regulations."
Carl further comments, "Payment fraud is an organised crime that will
continue to evolve on a global scale. Despite constant innovation in fraud
prevention, thieves will undoubtedly remain persistent in finding new avenues
to perpetrate their trade, the latest of these being the migration to online
channels like smart phones and ultra-portable laptops, which allow consumers
constant access to online shopping sites. For consumers, the growth in mobile
commerce brings greater convenience. However, for the fraudster, it brings an
expanding payment landscape to attack. ReD's role remains in being vigilant
to new forms of fraudulent attack and protecting retailers at risk."
ReD believes that, to ensure the best possible protection against
fraudsters and maintain the best levels of customer service, retailers should
opt for non-intrusive, instantaneous fraud prevention technologies. ReD's
fraud prevention systems are rapid and well proven in protecting retailers.
The system uses an array of tools and strategies to check numerous
characteristics including the customer's spending habits, geographical
location, personal details and many more, in less than a second. For
retailers this means greater confidence in combating CNP fraud, and a
seamless way to improve the customer experience.
*APACS 2008
Notes for editors:
About ReD
Retail Decisions (ReD) is a world leader in card fraud prevention,
payment processing and card issuing. A specialist supplier to the payments
industry worldwide, ReD has over 20 years experience in the fraud prevention
market Its blue-chip international clients come from the global
telecommunications, retail, travel, petroleum, banking and the broader
e-commerce sectors. They include, Air China, Bloomingdale's, Coles, Comet,
Fedex, John Lewis, Louis Vuitton, Macy's, Sears, Shell, Shoprite, Target,
Tesco, Texaco, Travelocity, T-Mobile, Wal-Mart and Virgin Mobile.
The company has offices in Australia, China, Germany, South Africa,
United Kingdom, and United States, with representation in India, Korea,
Japan, and South America.
More information about ReD please visit: www.redplc.com
Carl Clump, CEO, Retail Decisions Ltd, Tel : +44(0)1483-728700, Email : ceo at redplc.com; Kami Boyer, Head of Group Marketing, Retail Decisions Ltd, Tel: +44(0)1483-728700, Email: kboyer at redplc.com; Angela Yore, PR Office, SkyParlour Limited, Mobile: +44(0)7738-822956, Office: +44(0)1625-525-441, Email : angela at skyparlour.com
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