Prne
September 30th, 2009
NYON, Switzerland - A union makes the difference between low-quality, high-risk, isolating jobs and a secure, fulfilling career in the world’s call centres, said UNI Global Union today.
October is Call Centre Action Month and UNI and its affiliates around the world will be calling on one company in particular, Telefonica, to give its workers the chance to have a union.
Most of the world’s call centre workers are closely monitored, expected to meet unrealistic performance targets, have low job discretion, earn low wages, have no union or labour rights and lack job security, according to a global study from Cornell University in 2007 and re-confirmed in a report released by UNI today called “A World on the Phone.”
In 2000, Telefonica became one of the world’s first companies to sign a global agreement, guaranteeing basic labour rights for all of its workers.
However, many Telefonica workers in Europe and the Americas are still denied the right to freedom of association.
“UNI calls upon Telefonica to honour its commitment made in the global agreement that allows any worker for the company, whether they are from Madrid or Mexico City, the freedom to bargain and organise for a fair deal without interference from management,” said UNI General Secretary Philip Jennings.
Throughout October, UNI and its affiliates in Ireland, Mexico, Brazil, the United States, Colombia, Cameroon, South Africa, Belgium, Tunisia, France and Australia are calling on Telefonica CEO Cesar Alierta to act in accordance with the global agreement with UNI and ensure that workers’ rights are upheld everywhere.
UNI Global Union is the global union for skills and services, representing 900 unions and 20 million workers in 150 countries worldwide. UNI Telecom represents 3 million telecommunications workers worldwide.
Download UNI’s report at: www.callcentreaction.org
Contact: Marcus Courtney, Head of UNI Telecom UNI Telecom Global Union Phone office: +41-22-365-21-33 Mobile: +41-79-508-26-33 E-Mail: marcus.courtney@uniglobalunion.org
Source: UNI Global Union
Contact: Marcus Courtney, Head of UNI Telecom, UNI Telecom Global Union, Phone office: +41-22-365-21-33, Mobile: +41-79-508-26-33, E-Mail: marcus.courtney at uniglobalunion.org
Filed under Business, Government and Policy, Labor / Union, Technology, Telecommunications, Workforce Management / Human Resources | Tags: Nyon, Switzerland, UNI global union | Comment Below
Related Press Releases Forest Laboratories UK Ltd Submits Marketing Authorisation Application for the First Dry Powder Inhalation Antibiotic for Cystic Fibrosis PatientsSeptember 14th, 2009 LONDON - Forest Laboratories UK Ltd, (a wholly owned subsidiary of Forest Laboratories Inc) announced that following the successful completion of its pan-European multi-centre phase III study (the Freedom Study), it has applied to the European Medicines Evaluation Agency (EMEA) to licence its new formulation dry powder colistimethate sodium for inhalation (Colobreathe(R)) for use by Cystic Fibrosis patients. The new formulation which was wholly developed by Forest Laboratories UK has previously been granted orphan drug status by the European Medicines Evaluation Agency (EMEA) and when approved Colobreathe(R) will be made available throughout the EU in conjunction with its chosen partner Grünenthal GmbH. Freedom to Organize at Work Worldwide Recognized on Labor DaySeptember 4th, 2009 FOR IMMEDIATE RELEASE
September 3, 2009
Contact: Eva Seidelman, eva@ilrf.org, 202.347.4100 x 105
INTERNATIONAL LABOR RIGHTS FORUM
ILRF releases “Freedom at Work” toolkit focused on one of the most widely violated human rights
Across the country as people celebrate Labor Day, workers around the world continue to face obstacles as they try to create a better life for themselves and their families. The global economic crisis has deeply affected workers who face massive job losses, plunging millions of families into poverty and leading to questions about the sustainability of our economic policies. Mankind Aims for World Peace Through One Minute of SilenceAugust 24th, 2009 NIJMEGEN, The Netherlands -
- Global Campaign Wants to Attract Millions of People
Millions, if not billions, of people throughout the world will hold still for one minute on Saturday November 28th, at exactly 15:00 hours GMT, for world peace. This is the goal of the Dutch organisation Minute-of-World- Peace, which launches a campaign in 133 countries today to ask for people's attention for world peace. 'Muslim Parliament is a Mistake' Says Islamic LeaderJuly 20th, 2009 LONDON -
- Tens of Thousands of Ahmadiyya Muslims Urged to Show Good Citizenship
- Convention Dates: July 24 - 26, 2009
30,000 Muslims gathering in Hampshire for Britain's biggest annual Islamic convention are to be told by leaders that respecting the country they live in and following the laws of the land is an act of faith. In a wide-ranging address about the role of a Muslim living in a non-Muslim land, the head of the UK branch of the Ahmadiyya Muslim Community will urge members to uphold family values, to lead good moral lives and to contribute to the well-being of society. Employees Finding Freedom Through Work-Life BenefitsJuly 6th, 2009 LONDON -
- Summer Caregiving and Financial Support Relieves Stress for Working Families
Working parents are declaring their freedom this summer from day-to-day worries about conflicts between childcare and work. With children out of school on holiday, finding safe and affordable childcare becomes a concern for many working families. Marze Por Gohar in Iran Organizing Nationwide Demonstrations for July 9thJuly 5th, 2009 LOS ANGELES -
- The MPG Party Members and Leaders in Iran For Nationwide Demonstrations on the Tenth Anniversary of the July 1999 Student Uprising in Iran
- In the Spirit of July 1999, With the Massive Participation of June 2009
- Free Elections, Freedom for Iran, No to the Dictatorial Regime
- Date: July 9th 2009
- Locations: 20 Locations and Universities in Iran
Roozbeh Farahanipour, one of the leaders of the 1999 student uprising in Iran and other members and leaders of the Marze-Por-Gohar (MPG) Party are back in Iran in preparation of demonstrations for the July 9th anniversary; they have joined with thousands of other Iranian democracy activists and are already planning for rallies and demonstrations in spite of the ongoing crackdown of IRI forces and the statements of some IRI factions who are trying to confine the present movement within the tight Islamic and Constitutional limits, preventing cries for free elections and a democratic Iran being heard. The MPG has called upon the students and the people of Iran to participate in demonstrations at Universities and other locations on July 9th 2009 all across Iran to commemorate the July 1999 student uprising in Iran in a continuation of the present historic movement. National Express Teamsters Submit Testimony to Parliament's Joint Committee on Human RightsJune 17th, 2009 WASHINGTON - Members of British Parliament Hear Testimony on Human Rights Violations by UK-Based National Express Group and Its Subsidiaries
Teamsters who work at National Express Corporation (NEC), the North American subsidiary of UK-based National Express Group, testified today in front of members of the British Parliament's Joint Committee on Human Rights, sharing their stories of human and workers' rights abuses by the company in the United States and Canada. The Joint Committee on Human Rights is considering human rights issues in the United Kingdom including the manner in which British businesses' actions can affect those rights positively and negatively at home and overseas. Bargain-Hunting Brits Get Web SavvyJune 4th, 2009 LONDON - When it comes to sniffing out a bargain, we Brits can't get enough, according to new research from HolidayExtras.com. Whether it's the economic climate or just plain old thrift, 44 per cent of us now regularly use money-saving websites and articles to get a good deal, says the survey. Movea Offers More Freedom With Latest Gyration Air MouseMay 25th, 2009 LONDON - Gyration Air Mouse(TM) GO Plus With MotionSense(TM) Now Available in UK
Movea SA (www.movea.com/), the leader in motion-sensing technology for business communications, home entertainment and mobile computing, today announced the availability of the new Gyration Air Mouse(TM) (www.gyration.com/?l=uk#productDetail/office/goMouse) GO Plus wireless desktop mouse, which makes the world a little easier to navigate. Whether on the desk or in the air, the Air Mouse GO Plus has "best of breed" gyroscopic technology, allowing for precise in-air cursor control and ergonomic and ambidextrous desktop functionality. Thousands of Workers Head to Birmingham to say 'Jobs Come First'May 10th, 2009 LONDON - National March for Jobs
WHEN: from 11am, Saturday, 16th May, 2009,
LONDON, May 11 /PRNewswire/ --
WHERE: from Highfield Road, Birmingham B15, marching to Centenary Square, Birmingham City Centre
WHO: Tony Woodley and Derek Simpson, Unite joint general secretaries; Brendan Barber, TUC general secretary; Lindsay Hoyle MP for Chorley; Jim Sheridan MP for Paisley & Renfrewshire North; Darrell Riley, from Birmingham, Alabama, unemployed steel worker from the United Steel Workers' union; plus other leading figures from the world of business and politics, including former trade minister and first time marcher Digby Jones, and thousands of workers from across the UK who are worried about their jobs and futures. National March for Jobs
As unemployment rises across the UK and key sectors of the economy are battered by the recession, Unite, the UK's biggest union, is to bring thousands of people from across the country to Birmingham to march in defence of their jobs.
Related News Governor visits freedom fighters in ChandigarhJanuary 21st, 2009 CHANDIGARH - A group of freedom fighters living in this city had a pleasant surprise when Punjab Governor and Chandigarh’s Administrator Gen. (retd) S.F. Rodrigues visited their homes Thursday. Nation observes 67th anniversary of Quit India MovementAugust 9th, 2009 MUMBAI - Nation observed the 67th anniversary of the Quit India Movement on Sunday and paid tributes to the martyrs and freedom fighters who had taken part in the movement. On the occasion, members of the Congress party, including Maharashtra Chief Minister Ashok Chavan, gathered at a function organised at the August Kranti Maidan in Mumbai to honour the freedom fighters. Illegal immigrants break out of detention centre in ItalyJanuary 24th, 2009 ROME - Hundreds of illegal immigrants broke out of an overcrowded detention centre in Italy's Lampedusa Island in protest against the inhuman condition there. The centre currently has 1,800 inmates, although it has a capacity of just 800 people. Respect media freedom, says PMMay 3rd, 2009 NEW DELHI - Calling free press 'an essential pillar of any democracy', Prime Minister Manmohan Singh Sunday said media freedom needed to be respected. In a message to mark the World Press Freedom day, he said 'a free press makes governments accountable, increases awareness of important issues among people and benefits society. Orange Country Register publisher Freedom Communications files for Chapter 11September 1st, 2009 Freedom Communications files for Chapter 11WILMINGTON, Del. — The owner of the Orange County Register in California and dozens of other newspapers became the latest publisher Tuesday to seek bankruptcy protection, hurt by a jarring drop in advertising revenue. Freedom fighters in Chandigarh spurn Republic Day inviteJanuary 24th, 2009 CHANDIGARH - Freedom fighters living in the union territory of Chandigarh have returned the administration's invitation for the Republic Day function to protest its indifferent attitude to their grievances. There are around 32 families of freedom fighters living in Chandigarh and many of them have returned the invitation card of the administration. Pak journalist association confers Freedom Award on Sherry RehmanMarch 24th, 2009 KARACHI - Pakistan's former Information and Broadcasting Minister Sherry Rehman has been awarded the 'Freedom Award' by the Association of Television Journalists. Speaking on the sidelines of the launch and opening of the office of the association, Rehman said she always supported the cause of the media, and believed in its freedom. Freedom creditors meeting postponed, document production subject of hearingOctober 5th, 2009 Freedom creditors meeting postponedWILMINGTON, Del. — An initial creditors meeting in the bankruptcy of Freedom Communications Holdings Inc. Christian forum challenges Gujarat freedom of religion actFebruary 27th, 2009 AHMEDABAD - The Gujarat High Court has admitted a petition filed by a Christian forum challenging the validity of state's freedom of religion act. The court has issued notice to the advocate general of the state following the petition by the Gujarat United Christian Forum for Human Rights Wednesday. Mesa to fight Delta Air Lines suit to end contract with Mesa and FreedomAugust 29th, 2009 Mesa to fight Delta on contract suitNEW YORK — Mesa Air Group Inc. said Friday it will fight Delta Air Lines Inc.'s attempt to end its contract with the regional airline and Mesa subsidiary Freedom Airlines Inc.
|
|
