Joyce M. Rosenberg
So, you have one hour to do disaster planning …
NEW YORK — There’s a brush fire bearing down on your small business. You’ve been told you have one hour to evacuate — which means you have one hour to come up with and execute a disaster preparation plan.
This is a scenario similar to what thousands of small business owners face each year. Luckily, that’s enough time to take care of a company’s most valuable assets, its employees and its data.
Disaster prep is one of those tasks that many small business owners keep planning to get to, but keep putting off. And it certainly may not seem like a priority at a company that’s contending with slumping sales and cash flow during a recession.
While it’s understandable that some owners don’t get around to disaster planning, they’re courting danger.
“This is wrath of God stuff,” said JohnToigo, a disaster recovery consultant based in Dunedin, Fla.
Without disaster planning, “there’s no way I’d be able to recover my retirement,” he said, referring to the fact that so many owners expect to some day sell their companies and live off the proceeds.
Minimal preparation — the kind you’d have to resort to if a disaster were in fact on the way — can be accomplished in an hour. And you can do much more if you have the luxury of an entire day.
Toigo said the first thing to be done is to put together a list of contact phone numbers, physical and e-mail addresses for everyone on the staff, and to be sure everyone has a copy. Staffers should provide several different ways that they can be reached during an emergency.
Luis Yepez, vice president of Mainstream Global, a Lawrence, Mass.-based computer reseller, said owners should also let employees know they’re concerned about their staffers’ welfare.
“Stress the important, that you care about their safety, their well being,” he said.
Just as crucial is to let employees know that you’re prepared for the contingencies, that you’ve thought about how you’re going to get the company up and running. In other words, you’ve thought about how you’re going to protect their jobs.
Yepez noted that it’s also important to know how you’re going to stay in touch with your clients, customers and vendors. They need to know your situation because what happens to you affects them.
The fact is, though, if you’re doing eleventh-hour disaster prep, you may not have thought it all out. But you can talk to staff and e-mail your business associates and let everyone know so they won’t be left wondering about what’s going on.
Because of the number of options for backing up data, it is now a relatively simple task that can be done quickly and cheaply. Toigo noted that it’s easy to pop a flash drive into the USB ports of your computers and back up all your information including customer and vendor lists, your firm’s books and inventory lists and the projects you’re working on (this is something you should be doing on an ongoing basis anyhow). You can also e-mail data to a non-work address for safekeeping.
If you can’t back up your data, grab your server and take it with you. If you have laptops, of course they’re very easy to transport.
Besides getting your data backed up, you should also be grabbing important documents that will help you if you have to submit an insurance claim. That includes policies and, if they’re easy to find, invoices to prove how much you paid for computers, furniture and other equipment. Though you may need to reference these documents at work, you should keep copies off-site as well.
You may not have time to physically prepare your office, warehouse or store within that one hour, but you should turn off utilities.
If you have a day to prepare, then clearly there’s more you can do, including creating a more detailed communications procedure for your staff, and taking more steps to protect your premises. Disconnect your servers and other important office machines and get them off-site. You have time to take more of your most critical paper files with you as well.
If there’s the threat of flooding, you should get as many items as high up as possible — empty out at least the lower drawers of your filing cabinets. If you can put plywood over your windows to protect them from wind, do so, or at least use masking tape. If you can’t board up the windows, move as much furniture and other items into the center of the rooms.
The alternative to disaster prep is what Yepez had to go through when the company, which he owns with his brother, was badly hit by a flood in 2006. Yepez, who now gives talks on disaster prep to other small business owners, said the company wasn’t prepared for the extensive damage it suffered — including the loss of its data.
Now, he said, their data is backed up and they have a backup plan for serving their customers even if their warehouse is unusable.
The Internet is a great resource for disaster prep suggestions for small businesses. The Institute for Business & Home Safety’s site, www.disastersafety.org, and the federal government’s guide at www.ready.gov/business go into some detail, that even at the last minute might prove helpful. The Small Business Administration also has information at www.sba.gov/beawareandprepare/business.html.
Related News
23 dead as Typhoon Ketsana strikes Vietnam's central coastSeptember 30th, 2009 23 dead as Typhoon Ketsana strikes VietnamHANOI, Vietnam — Twenty-three people are dead in central Vietnam from Typhoon Ketsana. Disaster officials have reported deaths in six provinces, including three in Quang Nam, where the storm made landfall around 2 p.m.
White House issues disaster declaration for American Samoa following deadly tsunamiSeptember 30th, 2009 Disaster declaration issued for American SamoaWASHINGTON — The White House has declared a major disaster in American Samoa following a deadly tsunami. Early reports say towering waves spawned by an earthquake have flattened villages and killed several people in American Samoa.
Death toll from Indonesian powerful quake rises to 15; dozens of homes buried in landslideSeptember 2nd, 2009 Strong Indonesian quake kills 15, flattens homesJAKARTA, Indonesia — A disaster management official says the death toll from a powerful Indonesian earthquake has risen to 15 with scores more injured. Disaster Management Agency spokesman Priyadi Kardono says the victims died when the quake hit Wednesday in West Java.
Report: Most Cerberus investors choose to leave company's primary hedge fundsAugust 29th, 2009 Report: Cerberus investors choose to leave fundsNEW YORK — The Wall Street Journal reports that investors in the main hedge funds of New York-based private equity firm Cerberus Capital Management LP want out and are asking for the return of more than $5.5 billion, or about 71 percent of fund assets. The Journal cited people familiar with the matter.
LIC Housing plans dwelling units for senior citizensAugust 14th, 2009 CHENNAI - Housing financer LIC Housing Finance is planning to build homes for senior citizens in Jaipur and Bhubaneswar, said a top company official here Friday. We have acquired seven acres of land in Jaipur and are waiting for permission to begin construction," said company chief executive R.R.
APNewsBreak: FEMA to focus on children's needs in planning for disastersAugust 3rd, 2009 FEMA to focus on children's needs during disastersWASHINGTON — The Federal Emergency Management Agency is going to plan more broadly for children and their needs as the government prepares for disasters. "Children are not small adults," FEMA Administrator Craig Fugate said Monday.
Delhi switches off lights to save powerJuly 31st, 2009 NEW DELHI - Historical monuments, several government buildings and many households turned dark Friday evening as Delhi voluntarily switched off the lights for an hour to save power and become environment friendly. Exactly at 8.30 p.m., the Delhi secretariat, old secretariat, Humayun's Tomb, the Archaeological Survey of India building and several other government offices went for a voluntary blackout, abiding a call from Chief Minister Sheila Dikshit to save power.
Delhiites to switch off lights to save power FridayJuly 31st, 2009 NEW DELHI - Many parts of the capital are expected to go dark as the clock strikes 8.30 p.m. Friday with Delhiites planning to voluntarily switch off non-essential lights for one hour to save power.
Global animals group to help flood-prone Bihar save livestockJuly 15th, 2009 PATNA - As saving human lives is the priority of BIhar, which is annually ravaged by devastating floods, the World Society for Protection of Animals (WSPA) has now stepped in to help the state protect its cattle during natural calamities. "The WSPA has selected Bihar, the first state in India, to help to save the livestock," Philip Russel, director of the disaster management wing of the WSPA, said here Wednesday.
Judge tentatively approves deal to shift some Delphi assets to the new General MotorsJuly 13th, 2009 Judge OKs shift of some Delphi assets to new GMNEW YORK — A bankruptcy judge has approved a deal to shift some of auto parts supplier Delphi's assets to the General Motors Co. that emerged from Chapter 11 bankruptcy protection last week.
Bangladesh begins an hour earlier to save electricityJune 21st, 2009 DHAKA - Grappling with a power crisis, Bangladesh has decided to begin its days an hour earlier in a move to save electricity by utilising daylight. The country switched to Daylight Saving Time (DST) Saturday, moving away from the Greenwich Mean Time (GMT), by utilising the daylight.
Asia Pacific countries conduct disaster drills following deadly quakes, cycloneMay 4th, 2009 Asia Pacific countries start disaster drillsMANILA, Philippines — Nearly 300 rescue workers began disaster-response drills Monday that included a mock high-seas rescue of passengers from a sunken ship, reflecting Asia's deepening concern over a series of deadly natural disasters. The readiness of countries to collectively respond to a disaster has become a life-and-death matter for a disaster-prone region that could face the dire effects of global warming, including more destructive tropical storms and flooding from rising seas, officials said.
The biological basis for the 8-hour work-shiftApril 24th, 2009 WASHINGTON - Your usual nine to five office shift has a biological reason behind it, and now scientists have found that some genes in the body are switched on once every 12 or 8 hours, which in turn keeps us actively involved in the work, according to a new study. The findings by researchers at the University of Pennsylvania School of Medicine and the Salk Institute for Biological Studies indicated that shorter cycles of the circadian rhythm are also biologically encoded.
Playboy staffers 'clueless' about company's futureMarch 24th, 2009 NEW YORK - Staffers at Playboy have no idea about the company's alleged move from New York to Chicago, according to reports. It was recently disclosed that Playboy is reportedly closing its New York office and packing up for Chicago.
Lalu Prasad releases book on disaster management in RailwaysFebruary 25th, 2009 NEW DELHI - A new book explaining how the second largest railway network in the world is managing disasters - both man-made and natural - was released here Tuesday. Railways Minister Lalu Prasad released the book, titled 'Disaster Management in the Indian Railways', written by Minister of State for Railways R.