VA IG says too many vets wait a year for claim

WASHINGTON — The Veterans Affairs Department’s inspector general says too many veterans’ disability claims take more than a year to process.

An audit released Wednesday has shown that a year ago, 11,000 veterans had claims pending more than a year. It says the agency awarded retroactive payments totaling about $43 million for about a third of them. Of that, it says about $14 million was unnecessarily delayed because of deficient claims processing.

The report says the VA made progress in reducing lingering claims, but it’s still creating too much of a financial burden for veterans. The VA has hired more claims processors but is struggling with a growing number of claims approaching one million.

The VA agreed with most of the IG findings.