Chrysler dealers are learning customer service standards, but won't see new model lineup yetOctober 8th, 2009 Chrysler dealers undergo customer service trainingDETROIT — Chrysler Group LLC dealers across the country are being schooled on the company's customer service expectations this week but won't get a glimpse of the company's new model lineup. Company spokeswoman Kathy Graham says dealers are being told in regional meetings about expectations for things like returning telephone calls, opening doors for customers and minimizing waits for service.
Study: NYC restaurant calorie postings don't change eating habits in low-income neighborhoodsOctober 6th, 2009 Study: NYC calorie postings don't change ordersNEW YORK — A new study finds New York City's law requiring restaurant chains to post calories on menus doesn't change the eating habits of low-income people. The study tracked customers at McDonald's, Wendy's, Burger King and Kentucky Fried Chicken in poor New York City neighborhoods with high obesity rates.
FTC to advertisers: stop with the dramatic claims, show typical results tooOctober 5th, 2009 FTC to advertisers: disclose likely resultsMILWAUKEE — Advertisers who feature consumers touting a product's dramatic weight loss results can no longer hide behind disclaimers that their results aren't typical. New guidelines from the Federal Trade Commission published Monday require advertisers to be more clear with consumers, telling them that they may not have a shot at similar success.
FTC: Bloggers must disclose any freebies or payments they get for writing product reviewsOctober 5th, 2009 FTC: Bloggers must disclose payments for reviewsThe Federal Trade Commission will try to regulate blogging for the first time, requiring writers on the Web to clearly disclose any freebies or payments they get from companies for reviewing their products. The FTC said Monday its commissioners voted 4-0 to approve the final Web guidelines, which had been expected.
FTC: Bloggers must disclose freebies or payments; testimonials to reflect typical resultsOctober 5th, 2009 FTC: Bloggers, testimonials need better disclosureThe Federal Trade Commission on Monday took steps to make product information and online reviews more accurate for consumers, regulating blogging for the first time and mandating that testimonials reflect typical results. The FTC will require that writers on the Web clearly disclose any freebies or payments they get from companies for reviewing their products.
RR Donnelley will make $122M payment to end unprofitable contract with significant customerSeptember 25th, 2009 RR Donnelley pays $122M to end losing contractCHICAGO — R.R. Donnelley & Sons Co., a Chicago printing services company, said in a regulatory filing Friday that is has agreed to end its contractual relationship with a significant customer.
Justice, Federal Trade Commission to launch review of antitrust enforcement guidelinesSeptember 22nd, 2009 DOJ, FTC to consider updating antitrust guidelinesWASHINGTON — The federal government's antitrust enforcers said Tuesday they will update the 17-year-old guidelines used to determine whether a proposed corporate acquisition threatens competition. The Federal Trade Commission and Justice Department, which share antitrust enforcement powers, said they will hold a series of five workshops in December and January to discuss potential changes to the guidelines.
Globecomm Systems gets $1 million engineering change order from multinational customerSeptember 16th, 2009 Globecomm Systems gets $1 million change orderHAUPPAUGE, N.Y. — Satellite-based telecommunications company Globecomm Systems Inc.
Amkor posts 86 percent decline in 2nd quarter profit, but results beat Wall Street estimatesJuly 30th, 2009 Amkor 2Q profit declines 86 percent as sales dropCHANDLER, Ariz. — Microchip assembly and test company Amkor Technology Inc.
Dun & Bradstreet hires new North American customer managerJune 23rd, 2009 Dun & Bradstreet hires new customer managerSHORT HILLS, N.J. — Business analytics provider Dun & Bradstreet Inc.
Radio Shack employee accused of disorderly conduct, battery for punching customerApril 29th, 2009 Radio Shack employee punches customerEAU CLAIRE, Wis. — A Radio Shack employee faces disorderly conduct and battery charges for punching a customer.
Western Union testing new overnight delivery of money transfer cards in MissouriApril 24th, 2009 Western Union testing prepaid cards in MissouriKANSAS CITY, Mo. — Money-transfer agent Western Union is testing a new service that allows customers to send money overnight without requiring the recipient to go to a Western Union location.
Soon, you may have an 11-digit mobile numberApril 4th, 2009 NEW DELHI - With phone operators expected to run out of 10-digit mobile numbers soon, the Department of Telecom (DoT) is now considering an 11-digit numbering system. 'With so many telecom service providers and a growing customer base, the need for new numbers and their consequent shortage will be felt soon,' a senior telecom official, who did not want to be identified, told IANS Saturday.
Government sets up media consultative committeeFebruary 21st, 2009 NEW DELHI - Even as the debate continues over framing guidelines for the media in sensitive situations like the Mumbai attacks, the government Friday formed a consultative committee that will act as a nodal body for exchanging views between the government and professional media bodies. The media consultative committee, headed by Sushma Singh, secretary in the information and broadcasting ministry, will serve as a forum of regular consultations between the government and various professional media bodies and provide a platform for exchanging f views on the concerns of civil society.
Only 3 percent of fast-food meals for kids nutritiousDecember 22nd, 2008 WASHINGTON - Only three percent of kids' meals served at fast-food restaurants met federal dietary guidelines in the first ever study to examine the nutrient quality of such meals in a major metro market. Michigan State University's Sharon Hoerr, a food science and human nutrition researcher, teamed up with economist Sharon O'Donnell and paediatrician Jason Mendoza from Baylor College of Medicine in Houston to assess the nutritional status of kids' meals in the Houston market.
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