The Sidekick has amnesia: Contacts and data disappear from T-Mobile phones with cult followingOctober 12th, 2009 Data and contacts vanish from Sidekick phonesNEW YORK — Owners of Sidekick phones may have lost all the personal information they put on the device, including contact numbers, because of a failure of servers that remotely stored the data. The incident is a huge blow to the reputation of the Sidekick and is a reminder of the dangers of trusting a single provider to safeguard information.
Goverment warns airlines not to improperly limit payments when baggage goes missingOctober 9th, 2009 Airlines warned on limits for lost bag paymentsWASHINGTON — Airlines shouldn't be too cheap when it comes to helping customers whose bags are lost. The Transportation Department said Friday airlines can't arbitrarily limit reimbursement for travelers who have to replace necessities when bags are lost or delayed.
FCC chair warns of 'looming spectrum crisis,' seeks ways to meet demand for wireless servicesOctober 7th, 2009 FCC chairman warns of 'looming spectrum crisis'SAN DIEGO — The chairman of the Federal Communications Commission warns of a "looming spectrum crisis" if the government fails to find new ways to ensure there is enough bandwidth for mobile devices. Julius Genachowski said at an industry conference Wednesday in San Diego that the government is tripling the amount of spectrum available to companies.
After outcry, T-Mobile drops plan to charge customers monthly $1.50 fee for paper billSeptember 15th, 2009 After outcry, T-Mobile drops paper billing feeNEW YORK — T-Mobile USA has dropped a plan to begin charging customers $1.50 per month to get a paper copy of their bill in the mail. The wireless phone carrier had recently informed its 33 million customers that the fee would go into effect this past Saturday and apply to anyone who didn't sign up for a paperless billing plan, in which bills can only be viewed on the Internet.
Judge considers giving final approval to TD Ameritrade data theft settlement with 6.2M clientsSeptember 10th, 2009 TD Ameritrade data theft settlement may be okayedOMAHA, Neb. — A hearing is being held to determine whether the settlement online brokerage TD Ameritrade Holding Corp.
American Express warns some cardholders that their account data was stolen by an employeeAugust 13th, 2009 Amex cardholders' data stolen by employeeNEW YORK — Some American Express card members' accounts may have been compromised by an employee's recent theft of data, the company said Thursday. American Express Co.
Indian outsourcer HCL acquires data centre in USAugust 4th, 2009 WASHINGTON - Indian outsourcer HCL Technologies has acquired its first data centre in the US from one of its customers, a report here said. HCL actually acquired the data centre in October but delayed announcing it until this month pending the upgrade of the facility.
United States Cellular lost 59,000 net retail customers in 2nd quarterJuly 23rd, 2009 US Cellular lost 59,000 retail customers in 2QCHICAGO — Wireless carrier United States Cellular Corp. said Thursday it lost 59,000 net retail customers in the second quarter.
UK regulator fines HSBC $5.2 million for data lossJuly 22nd, 2009 HSBC fined $5.2 million in UK for data lossLONDON — Britain's financial regulator said Wednesday it as fined three units of HSBC Group 3.185 million pounds ($5.2 million) for failing to protect consumer data from loss or theft. The Financial Services Authority said HSBC Life UK Ltd.
LexisNexis tells 13,000 people personal info may have been accessed by racketeering suspectJuly 16th, 2009 LexisNexis warns 13,000 of possible data breachDAYTON, Ohio — Electronic publisher LexisNexis has told more than 13,000 people that a Florida man accused of helping run a racket for an organized-crime family may have gained access to their personal information through a former customer of a LexisNexis subsidiary. LexisNexis, based in suburban Dayton, sent out 13,329 letters on June 19 to make people aware of the possibility that personal information may have been accessed, spokesman Nick Ludlum said Wednesday.
Fast-lane security program's end leaves questions about safety of personal informationJune 26th, 2009 Unclear what happens to personal info with ClearNEW YORK — More than a quarter million people are wondering what will happen to their fingerprints, social security numbers, home addresses and other personal information now that a company that sped them through airport security is out of business. Government officials are wondering too.
Utilities profit from customers using less electricityJune 12th, 2009 Utilities profit from lower electricity salesDuke Energy Co. reached a deal with environmental groups Friday that allow the power generator to charge customers more money even if they use less electricity.
FTC: Sears agrees to settle claims over personal data company collected by tracking Web useJune 4th, 2009 Sears, FTC to settle personal data allegationsHOFFMAN ESTATES, Ill. — The Federal Trade Commission is announcing a preliminary settlement with retailer Sears Holdings.
Cessna Aircraft warns workers more layoffs coming; no numbers released yetJune 4th, 2009 Cessna Aircraft warns more layoffs comingWICHITA, Kan. — Cessna Aircraft Co., the nation's largest builder of corporate jets, is planning another round of layoffs and possibly more furloughs, the company said Thursday.
LexisNexis warns 32,000 people their personal data may have been viewed by former customersMay 2nd, 2009 LexisNexis warns 32,000 people about data breachNEW YORK — The LexisNexis online information service told 32,000 people on Friday that their personal information may have been improperly accessed by former customers in a credit card fraud scheme that postal officials said had bilked hundreds. "I am writing to inform you that sensitive, personally identifiable information about you may have been viewed by a few individuals who should not have access to such information," said the letter mailed Friday to people whose information is in LexisNexis databases.
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