Small business owners should let workers text, Twitter and take other high-tech breaks
Let workers text and Twitter, business owners say
NEW YORK — When Marty Kotis looked at his company's monthly wireless bill, he found a stunning charge — for 2,500 text messages on a single staffer's phone. There was more: Another staffer had 800, and a third, 700. But Kotis, who owns a real estate development firm in Greensboro, N.C., didn't reprimand his employees, although many of the messages were personal in nature. Instead, he put it all into perspective.


