Low-cost carriers tweet with passengers, while big airlines put social networking on hold

Low-cost airlines all a-Twitter with customers

ATLANTA — A Seattle woman tweets from an airport that JetBlue's birthday present to her was forgetting to put her wheelchair on her flight. Seven minutes later, an airline official tweets back that the crew will work quickly to make things right.

Full article (884 words) »

eBay to close Canadian customer service facility, affecting 700 workers, expand Utah plant

eBay disappointedeBay to close Vancouver customer service facility

SALT LAKE CITY — Online marketplace operator EBay Inc. said Tuesday it will close its Vancouver, Canada customer service facilities by Sept. 30, affecting 700 workers, in a move to consolidate its North American customer service plants. The company plans to expand the work force at its Salt Lake City facility, which currently employs more than 900 customer service agents, and at certain other facilities globally.

Full article (115 words) »

Electrolux India Customer Service Phone No.

Electrolux India has very carefully hidden its service center number on its website. The only option you have is to drill-down to the local customer service center. Unfortunately the number given for Ms. Millenium Service Center for South Kolkata (033-24573470 / 24451120 ) doesn't work. I had to hunt down a certain executive to finally find the real phone number for booking complaint across India.

Full article (117 words) »
Protected by Comment Guard Pro