We have already done with the top 10 Java trouble ticket software. With the increasing demand for efficient customer support we return with list of top 10 trouble ticket system, a.k.a issue tracking systems. The programs allows efficient processing of customer inquires. These inquiries are referred as tickets that contains one or more messages arranged in chronological order. These message are somewhat equivalent of email letter with its author and date attribute, some text and file attachments. The trouble ticket software assists in tracking of ticket status, such as updating whether it is new or solved, what department the ticket is assigned to, or which operator owns the ticket.  Let's delve into the top 10 trouble ticket software.

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Microsoft has released nine patches to fix 19 security vulnerabilities affecting multiple Windows systems. The patches would address multiple critical ActiveX and Windows Media File loop holes that could invite hackers malicious attacks. The patches were know to be affecting multiple Windows systems including XP, Server 2003, Vista and Server 2008. The nine patches five repaired errors were deemed critical. This indicates the remote attackers could launch malacious code on victims PC without any intervention.

Security experts that the August patch load was distinguished by the wide variety of patches that address everything from ActiveX flaws and Office Web Components vulnerabilities to Web Server and Workstation bugs.

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On the Call: Microsoft CFO Chris Liddell

SEATTLE — With businesses cutting back on technology spending and consumers favoring low-end notebooks, the average amount Microsoft Corp. brings in from selling a copy of its Windows software has fallen.

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In the recession-hit scenario, downsizing seems to be emerging as a viable solution. In such an unfavorable situation, grabbing a job is a tough-nut to crack. To top that, the number of job seekers are ever increasing. making it all the more difficult to draw an employers attention. Well, your first impression is your resume. It's important to understand that a resume attracts the attention of your employer.

Microsoft's Office 2007 offers a bee's knees templates to create perfect resumes. It features various categories for jobs including IT professional resume, executive resume, marketing resume, customer service resume, administrative assistant resume, etc. You need to download the resume templates and start filling it with your profile and work summary. We sorted out a list of top 10 resume templates for Office 2007 that can help you create a impeccable first impression on your employer.

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"Businesses are not paid to reform customers, they are paid to satisfy customers" is how Peter Ducker defined the purpose of management. Professionals working in the field of Customer Relationship Management today face a tough challenge of managing a huge customer base. The CRM software have revolutionized the way businesses used to think a decade ago. The CRM software have streamlined customer relationship resulting in increased productivity and reduces costs at the same time. The CRM software solution offer tools and solutions for improving and strengthening customer relationship. Researches by companies like Frost & Sullivan suggests that in future companies will be investing more in CRM segments such as marketing automation, customer analytics and closed loop marketing. Our reviews on CRM software were an effort to provide an insight into some of the top Customer Relationship Management products. Coming right behind the line, we would like to present a overview of the top 5 CRM software reviewed in our blog until now.

1. Sugar CRM
2. Infor CRM Epiphany
3. Salesforce.com
4. Microsoft Dynamics CRM
5. CiviCRM

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For those who think microblogging is no business and just a fan-following vogue, let me tell its one of the most powerful media today. Twitter reigns the microblogging world with an exponentially growing membership. It's real value lies in instantaneous communication with people. Real time interaction with instantaneous feedback to updates is what makes Twitter a popular social network. With increasing popularity, Twitter now has several software have come up. The Linux users would be glad to know that there are a number Twitter software for Linux.  I would like to list the top 10 Twitter software for Linux running Ubuntu.

1. gTwitter (easy-to-use Twitter software for Linux that provides automatic updates)
2. Twhirl(real-time tweet updates)
3. Pwytter(standout multi-platform Twitter client)
4. Twitux ( check out friends updates and public timeline optionally)
5. Mitter(multiple interfaces, display avatar pictures )
6. Spaz(intuitive design, customizable and directory listing of users)
7. Twitterfox(context menu with copy, re-tweet, open this tweet in new tab, delete tweet)
8. Twitbin(Firefox extension the allows )
9. Genome Do
10. BTL

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Time management is an important part of any business. Productivity of a company can optimized only by making the best possible use of every second. Companies now use the timesheets software to achieve best time management. After accomplishing my list of top 10 Timesheet Software, I thought of getting further with one of the top timesheet software,  TimeLive timesheet. TimeLive timesheet is a versatile web based tool that carries out multiple tasks - timesheet automation, billing automation, expense management, employee attendance automation, project management and task management. The software is available for free download(limited to 5 person) and in hosted(ASP) version.  It is a fully automated  timebased timesheet. Let's get into the working of TimeLive. Full article (529 words) »

After my stint with the Sugar CRM from the Top 10 Customer Relationship Management Software , I decided to come up with one its rivals the Salesforce.com. The Salesforce CRM is one of most hosted web based CRM packages. The software streamlines the sales process of a company to save time and money. The Salesforce CRM assists sales, marketing, managing partner relationship, force automation, as well as customers care for businesses. This online CRM application allows strong support for tracking contacts, leads, and customer inquiries. It scores high on the reliability quotient and offers a full-time, in-house support for businesses. The system is designed to serve a variety of small-business users.

The key modules of the system include campaigns, leads, accounts, and opportunities, supporting majority of CRM functions. Since the Salesforce.com data centers host the web servers, the small businesses can escape the cost of investment in software license or new machines. The Professional edition is also available at a reasonable price. Salesforce.com allows full customization. Even a non-IT professional can configure and manage the customization. This CRM software keeps the pipeline organized and full of qualified leads.
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Web hosting companies are the first visitors you will have when you intend to make a website of your own. There are so many of them in the internet that its pretty normal to get confused with too many options available. Also, it depends upon the kind of site you want to host. A personal website may normally take only a starter's plan to start with, whereas corporate and enterprise setups need their namesakes. So we are starting a series of reviewing web hosting companies individually and then we will make a comparison of all that. For now, let's focus on LFChosting i.e. Loose Foot Computing.

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Be THE first to know when your own servers have problems

This is perhaps the most precise and direct way I could start with Pingdom. Pingdom monitors your website and servers and lets you know as soon as there is a problem. Its simply a website monitoring service. It is inexpensive and straightforward to set up. Pingdom offers continuous monitoring of the availability of your online services, notification of failures, service resumption, disruptions and analytics for availability data. Notifications can be via email and even SMS too.

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