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	<title type="text">Simple Thoughts - Java and Web Blog &#187; CRM</title>
	<subtitle type="text">News and views from a Software Architect and Web Entrepreneur on Java, PHP and Web 2.0 Technologies.</subtitle>

	<updated>2009-10-11T17:57:52Z</updated>
	<generator uri="http://wordpress.org/" version="2.7.1">WordPress</generator>

	<link rel="alternate" type="text/html" href="http://blog.taragana.com" />
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	<link rel="self" type="application/atom+xml" href="http://blog.taragana.com/index.php/category/enterprise-software/crm/feed/atom/" />

			<entry>
		<author>
			<name>Partho</name>
						<uri>http://blog.taragana.com/</uri>
					</author>
		<title type="html"><![CDATA[SugarCRM and vTiger: Comparative Review]]></title>
		<link rel="alternate" type="text/html" href="http://blog.taragana.com/index.php/archive/sugarcrm-and-vtiger-comparative-review/" />
		<id>http://blog.taragana.com/?p=15446</id>
		<updated>2009-10-06T13:50:48Z</updated>
		<published>2009-10-06T13:49:36Z</published>
		<category scheme="http://blog.taragana.com" term="CRM" /><category scheme="http://blog.taragana.com" term="Enterprise Software and Services" /><category scheme="http://blog.taragana.com" term="Featured Article" /><category scheme="http://blog.taragana.com" term="Open Source Software" /><category scheme="http://blog.taragana.com" term="CRM Software" /><category scheme="http://blog.taragana.com" term="Open Source" /><category scheme="http://blog.taragana.com" term="open source SUGAR CRM" /><category scheme="http://blog.taragana.com" term="Sugar CRM" /><category scheme="http://blog.taragana.com" term="vTiger" /><category scheme="http://blog.taragana.com" term="vtiger CRM" /><category scheme="http://blog.taragana.com" term="vtiger Vs Sugar CRm" />		<summary type="html"><![CDATA[In our top 10 CRM software we had mentioned two widely used open source CRM software - SugarCRM and vTiger. There has been much altercation over the fact that vTiger will become the SugarCRM alternative in the CRM space. vtiger CRM was actually forked from Sugar CRM designed to create a fully open source CRM [...]]]></summary>
		<link rel="replies" type="text/html" href="http://blog.taragana.com/index.php/archive/sugarcrm-and-vtiger-comparative-review/#comments" thr:count="1"/>
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		<thr:total>1</thr:total>
	</entry>
		<entry>
		<author>
			<name>Partho</name>
						<uri>http://blog.taragana.com/</uri>
					</author>
		<title type="html"><![CDATA[Best CRM Software Reviews]]></title>
		<link rel="alternate" type="text/html" href="http://blog.taragana.com/index.php/archive/best-crm-software-reviews/" />
		<id>http://blog.taragana.com/?p=9524</id>
		<updated>2009-05-15T16:28:19Z</updated>
		<published>2009-05-15T15:48:01Z</published>
		<category scheme="http://blog.taragana.com" term="CRM" /><category scheme="http://blog.taragana.com" term="Enterprise Software and Services" /><category scheme="http://blog.taragana.com" term="ASP" /><category scheme="http://blog.taragana.com" term="Crm application" /><category scheme="http://blog.taragana.com" term="CRM Software" /><category scheme="http://blog.taragana.com" term="CRM Software review" /><category scheme="http://blog.taragana.com" term="CRM solution" /><category scheme="http://blog.taragana.com" term="Customer Relationship Management software" /><category scheme="http://blog.taragana.com" term="Customer relationship management solution" /><category scheme="http://blog.taragana.com" term="Open Source" /><category scheme="http://blog.taragana.com" term="top CRM software review in our blog" /><category scheme="http://blog.taragana.com" term="Web based crm" />		<summary type="html"><![CDATA["Businesses are not paid to reform customers, they are paid to satisfy customers" is how Peter Ducker defined the purpose of management. Professionals working in the field of Customer Relationship Management today face a tough challenge of managing a huge customer base. The CRM software have revolutionized the way businesses used to think a decade [...]]]></summary>
		<link rel="replies" type="text/html" href="http://blog.taragana.com/index.php/archive/best-crm-software-reviews/#comments" thr:count="4"/>
		<link rel="replies" type="application/atom+xml" href="http://blog.taragana.com/index.php/archive/best-crm-software-reviews/feed/atom/" thr:count="4"/>
		<thr:total>4</thr:total>
	</entry>
		<entry>
		<author>
			<name>Angsuman Chakraborty</name>
						<uri>http://blog.taragana.com/</uri>
					</author>
		<title type="html"><![CDATA[CMS Talk: Goodbye Joomla, Hello Modx&#8230;]]></title>
		<link rel="alternate" type="text/html" href="http://blog.taragana.com/index.php/archive/cms-talk-goodbye-joomla-hello-modx/" />
		<id>http://blog.taragana.com/index.php/archive/cms-talk-goodbye-joomla-hello-modx/</id>
		<updated>2007-12-09T15:47:04Z</updated>
		<published>2007-12-09T15:37:00Z</published>
		<category scheme="http://blog.taragana.com" term="Ajax" /><category scheme="http://blog.taragana.com" term="CRM" /><category scheme="http://blog.taragana.com" term="Enterprise Software and Services" /><category scheme="http://blog.taragana.com" term="Headline News" /><category scheme="http://blog.taragana.com" term="Joomla" /><category scheme="http://blog.taragana.com" term="MODx" /><category scheme="http://blog.taragana.com" term="Mambo" /><category scheme="http://blog.taragana.com" term="PHP" /><category scheme="http://blog.taragana.com" term="Programming" /><category scheme="http://blog.taragana.com" term="Web" /><category scheme="http://blog.taragana.com" term="Web 2.0" /><category scheme="http://blog.taragana.com" term="Moo" />		<summary type="html"><![CDATA[I have been an avid user of Mambo and now Joomla since 2001. taragana.com is designed using Joomla. Unfortunately we haven't been able to maintain the site very well, our fault not Joomla's.
I wanted to re-design the site to highlight our products and service, and to cope up with our plan for several micro-site development [...]]]></summary>
		<link rel="replies" type="text/html" href="http://blog.taragana.com/index.php/archive/cms-talk-goodbye-joomla-hello-modx/#comments" thr:count="9"/>
		<link rel="replies" type="application/atom+xml" href="http://blog.taragana.com/index.php/archive/cms-talk-goodbye-joomla-hello-modx/feed/atom/" thr:count="9"/>
		<thr:total>9</thr:total>
	</entry>
		<entry>
		<author>
			<name>Angsuman Chakraborty</name>
						<uri>http://blog.taragana.com/</uri>
					</author>
		<title type="html"><![CDATA[Simple Open Source Trouble Ticket System / Customer Support System]]></title>
		<link rel="alternate" type="text/html" href="http://blog.taragana.com/index.php/archive/simple-open-source-trouble-ticket-system-customer-support-system/" />
		<id>http://blog.taragana.com/index.php/archive/simple-open-source-trouble-ticket-system-customer-support-system/</id>
		<updated>2007-09-24T15:06:48Z</updated>
		<published>2007-09-24T15:04:26Z</published>
		<category scheme="http://blog.taragana.com" term="CRM" /><category scheme="http://blog.taragana.com" term="Enterprise Software and Services" /><category scheme="http://blog.taragana.com" term="Headline News" /><category scheme="http://blog.taragana.com" term="Web" /><category scheme="http://blog.taragana.com" term="Web 2.0" /><category scheme="http://blog.taragana.com" term="Web Services" /><category scheme="http://blog.taragana.com" term="Customer Support System" /><category scheme="http://blog.taragana.com" term="Open Source" /><category scheme="http://blog.taragana.com" term="So what" />		<summary type="html"><![CDATA[I was looking for a simple free &#038; open source trouble ticket system. I checked several of them, all the popular ones and more. I scanned through all the lists, which unfortunately haven't been updated for years. Anyway after slogging for several hours, I present you with the simplest, easy to use and well featured [...]]]></summary>
		<link rel="replies" type="text/html" href="http://blog.taragana.com/index.php/archive/simple-open-source-trouble-ticket-system-customer-support-system/#comments" thr:count="4"/>
		<link rel="replies" type="application/atom+xml" href="http://blog.taragana.com/index.php/archive/simple-open-source-trouble-ticket-system-customer-support-system/feed/atom/" thr:count="4"/>
		<thr:total>4</thr:total>
	</entry>
		<entry>
		<author>
			<name>Angsuman Chakraborty</name>
						<uri>http://blog.taragana.com/</uri>
					</author>
		<title type="html"><![CDATA[Compiere Installation Gotcha&#8217;s (Using Oracle Database 10g XE)]]></title>
		<link rel="alternate" type="text/html" href="http://blog.taragana.com/index.php/archive/compiere-installation-gotchas-using-oracle-database-10g-xe/" />
		<id>http://blog.taragana.com/index.php/archive/compiere-installation-gotchas-using-oracle-database-10g-xe/</id>
		<updated>2007-03-10T11:23:19Z</updated>
		<published>2007-03-10T11:23:19Z</published>
		<category scheme="http://blog.taragana.com" term="CRM" /><category scheme="http://blog.taragana.com" term="Enterprise Software and Services" /><category scheme="http://blog.taragana.com" term="Headline News" /><category scheme="http://blog.taragana.com" term="How To" /><category scheme="http://blog.taragana.com" term="Microsoft" /><category scheme="http://blog.taragana.com" term="Open Source Software" /><category scheme="http://blog.taragana.com" term="Web" /><category scheme="http://blog.taragana.com" term="Windows" /><category scheme="http://blog.taragana.com" term="Enterprise resource planning" /><category scheme="http://blog.taragana.com" term="Erp" /><category scheme="http://blog.taragana.com" term="ERP Software" /><category scheme="http://blog.taragana.com" term="Open Source" />		<summary type="html"><![CDATA[While installing Compiere, the leading web based open source ERP (Enterprise Resource Planning) &#038; CRM (Customer Relationship Management) software, on Windows you may face some non-trvivial problems. This document is an overview of the problems you can face while installing Compiere and how to solve them.
First and foremost keep the installation guide open and follow [...]]]></summary>
		<link rel="replies" type="text/html" href="http://blog.taragana.com/index.php/archive/compiere-installation-gotchas-using-oracle-database-10g-xe/#comments" thr:count="6"/>
		<link rel="replies" type="application/atom+xml" href="http://blog.taragana.com/index.php/archive/compiere-installation-gotchas-using-oracle-database-10g-xe/feed/atom/" thr:count="6"/>
		<thr:total>6</thr:total>
	</entry>
		<entry>
		<author>
			<name>Angsuman Chakraborty</name>
						<uri>http://blog.taragana.com/</uri>
					</author>
		<title type="html"><![CDATA[9 Technology Strategies For Business Which Work]]></title>
		<link rel="alternate" type="text/html" href="http://blog.taragana.com/index.php/archive/9-technology-strategies-which-work/" />
		<id>http://blog.taragana.com/index.php/archive/9-technology-strategies-which-work/</id>
		<updated>2006-10-09T03:21:58Z</updated>
		<published>2006-10-07T18:54:30Z</published>
		<category scheme="http://blog.taragana.com" term="CRM" /><category scheme="http://blog.taragana.com" term="Headline News" /><category scheme="http://blog.taragana.com" term="Technology" /><category scheme="http://blog.taragana.com" term="Web" /><category scheme="http://blog.taragana.com" term="Web Services" /><category scheme="http://blog.taragana.com" term="Chicago" /><category scheme="http://blog.taragana.com" term="Claim" /><category scheme="http://blog.taragana.com" term="Gadgets" /><category scheme="http://blog.taragana.com" term="Leverage" /><category scheme="http://blog.taragana.com" term="Staples" /><category scheme="http://blog.taragana.com" term="Web application" />		<summary type="html"><![CDATA[Contents

Wireless access for field technicians
Insurance claim processing with web application and 3G wireless network
Free Wi-Fi in retail stores
Operational CRM - Anticipating ways to add to a customers' experience
Preventing drug counterfeiting using RFID tags
Selling internal IT products &#038; services to fund IT projects, R&#038;D &#038; infrastructure upgrade
OCR to speed transportation
Automated personalized offer generation for cross-selling
Using GPS [...]]]></summary>
		<link rel="replies" type="text/html" href="http://blog.taragana.com/index.php/archive/9-technology-strategies-which-work/#comments" thr:count="0"/>
		<link rel="replies" type="application/atom+xml" href="http://blog.taragana.com/index.php/archive/9-technology-strategies-which-work/feed/atom/" thr:count="0"/>
		<thr:total>0</thr:total>
	</entry>
		<entry>
		<author>
			<name>Angsuman Chakraborty</name>
						<uri>http://blog.taragana.com/</uri>
					</author>
		<title type="html"><![CDATA[Customer Relationship Software Provider SalesForce.Com Shares Skyrocket]]></title>
		<link rel="alternate" type="text/html" href="http://blog.taragana.com/index.php/archive/customer-relationship-software-provider-salesforcecom-shares-skyrocket/" />
		<id>http://blog.taragana.com/?p=1544</id>
		<updated>2006-08-21T15:54:23Z</updated>
		<published>2006-08-21T15:53:26Z</published>
		<category scheme="http://blog.taragana.com" term="CRM" /><category scheme="http://blog.taragana.com" term="Headline News" /><category scheme="http://blog.taragana.com" term="Web" /><category scheme="http://blog.taragana.com" term="Web Services" /><category scheme="http://blog.taragana.com" term="Sales Force Automation" />		<summary type="html"><![CDATA[Shares of salesforce.com, which manages customer relationship data for corporations, jumped 19%, as the San Francisco-based firm beat consensus estimates across the board. This was despite reported profit loss of $145,000 for the second quarter.

Revenue rose 64% to $118 million, ahead of the Street's estimate of roughly $114 million.
"The on-demand revolution that we have been [...]]]></summary>
		<link rel="replies" type="text/html" href="http://blog.taragana.com/index.php/archive/customer-relationship-software-provider-salesforcecom-shares-skyrocket/#comments" thr:count="0"/>
		<link rel="replies" type="application/atom+xml" href="http://blog.taragana.com/index.php/archive/customer-relationship-software-provider-salesforcecom-shares-skyrocket/feed/atom/" thr:count="0"/>
		<thr:total>0</thr:total>
	</entry>
		<entry>
		<author>
			<name>Angsuman Chakraborty</name>
						<uri>http://blog.taragana.com/</uri>
					</author>
		<title type="html"><![CDATA[Microsoft To Launch Live CRM Service (FUD?)]]></title>
		<link rel="alternate" type="text/html" href="http://blog.taragana.com/index.php/archive/microsoft-to-launch-live-crm-service-fud/" />
		<id>http://blog.taragana.com/index.php/archive/microsoft-to-launch-live-crm-service-fud/</id>
		<updated>2006-07-14T19:08:29Z</updated>
		<published>2006-07-14T19:08:29Z</published>
		<category scheme="http://blog.taragana.com" term="CRM" /><category scheme="http://blog.taragana.com" term="Headline News" /><category scheme="http://blog.taragana.com" term="Microsoft" /><category scheme="http://blog.taragana.com" term="USA" /><category scheme="http://blog.taragana.com" term="Web" /><category scheme="http://blog.taragana.com" term="Web Services" /><category scheme="http://blog.taragana.com" term="Fact" />		<summary type="html"><![CDATA[Microsoft announced launching of "CRM Live" service along with the next version of Microsoft Dynamics CRM. The announcement is pretty interesting.
"The coolest work we’re doing is that we’re building a single code base that will support on-premises deployments, partner hosted deployments, and the Microsoft Live service. "

Oh yeah! Tell that to people who haven't been [...]]]></summary>
		<link rel="replies" type="text/html" href="http://blog.taragana.com/index.php/archive/microsoft-to-launch-live-crm-service-fud/#comments" thr:count="0"/>
		<link rel="replies" type="application/atom+xml" href="http://blog.taragana.com/index.php/archive/microsoft-to-launch-live-crm-service-fud/feed/atom/" thr:count="0"/>
		<thr:total>0</thr:total>
	</entry>
		<entry>
		<author>
			<name>Angsuman Chakraborty</name>
						<uri>http://blog.taragana.com/</uri>
					</author>
		<title type="html"><![CDATA[Top 10 Rules for IT Integration / Consolidation Projects]]></title>
		<link rel="alternate" type="text/html" href="http://blog.taragana.com/index.php/archive/top-10-rules-for-it-integration-consolidation-projects/" />
		<id>http://blog.taragana.com/?p=1323</id>
		<updated>2008-09-23T14:57:02Z</updated>
		<published>2006-06-23T12:05:01Z</published>
		<category scheme="http://blog.taragana.com" term="CRM" /><category scheme="http://blog.taragana.com" term="Headline News" /><category scheme="http://blog.taragana.com" term="How To" /><category scheme="http://blog.taragana.com" term="Management" /><category scheme="http://blog.taragana.com" term="Technology" /><category scheme="http://blog.taragana.com" term="Top 10" /><category scheme="http://blog.taragana.com" term="Web" /><category scheme="http://blog.taragana.com" term="Web Services" />
	<!-- AutoMeta Start -->
	<category>consolidation</category>
	<category>consolidated</category>
	<category>tier</category>
	<category>divisions</category>
	<category>units</category>
	<category>vendor</category>
	<category>agreements</category>
	<category>standardized</category>
	<!-- AutoMeta End -->
			<summary type="html"><![CDATA[The top ten rules for any integration or consolidation project in a large company are always the same.]]></summary>
		<link rel="replies" type="text/html" href="http://blog.taragana.com/index.php/archive/top-10-rules-for-it-integration-consolidation-projects/#comments" thr:count="0"/>
		<link rel="replies" type="application/atom+xml" href="http://blog.taragana.com/index.php/archive/top-10-rules-for-it-integration-consolidation-projects/feed/atom/" thr:count="0"/>
		<thr:total>0</thr:total>
	</entry>
		<entry>
		<author>
			<name>Angsuman Chakraborty</name>
						<uri>http://blog.taragana.com/</uri>
					</author>
		<title type="html"><![CDATA[CRM Software (ZOHO CRM) Goes Ajax]]></title>
		<link rel="alternate" type="text/html" href="http://blog.taragana.com/index.php/archive/ajax-based-crm-software-zoho-crm/" />
		<id>http://blog.taragana.com/?p=1291</id>
		<updated>2006-06-18T17:37:19Z</updated>
		<published>2006-06-18T16:56:03Z</published>
		<category scheme="http://blog.taragana.com" term="CRM" /><category scheme="http://blog.taragana.com" term="Headline News" /><category scheme="http://blog.taragana.com" term="Management" /><category scheme="http://blog.taragana.com" term="Tech Note" /><category scheme="http://blog.taragana.com" term="Technology" /><category scheme="http://blog.taragana.com" term="Web" /><category scheme="http://blog.taragana.com" term="Web Services" /><category scheme="http://blog.taragana.com" term="Cases" /><category scheme="http://blog.taragana.com" term="CRM Software" /><category scheme="http://blog.taragana.com" term="Hostage" /><category scheme="http://blog.taragana.com" term="Sales Force Automation" />		<summary type="html"><![CDATA[AdventNet, network management software provider, announced the release of Zoho CRM, a "cost-effective and easy to deploy" web-based customer relationship management solution targeted for mid-sized businesses. It uses AJAX technology to significantly enhance its user interface. Finally a CRM software adopts ajax technology.

Zoho CRM is a web-based Customer Relationship Management solution, which provides Sales force [...]]]></summary>
		<link rel="replies" type="text/html" href="http://blog.taragana.com/index.php/archive/ajax-based-crm-software-zoho-crm/#comments" thr:count="0"/>
		<link rel="replies" type="application/atom+xml" href="http://blog.taragana.com/index.php/archive/ajax-based-crm-software-zoho-crm/feed/atom/" thr:count="0"/>
		<thr:total>0</thr:total>
	</entry>
		<entry>
		<author>
			<name>Angsuman Chakraborty</name>
						<uri>http://blog.taragana.com/</uri>
					</author>
		<title type="html"><![CDATA[IT Risk Management Eludes British Companies]]></title>
		<link rel="alternate" type="text/html" href="http://blog.taragana.com/index.php/archive/it-risk-management-eludes-british-companies/" />
		<id>http://blog.taragana.com/?p=1214</id>
		<updated>2006-05-17T14:05:44Z</updated>
		<published>2006-05-17T14:05:16Z</published>
		<category scheme="http://blog.taragana.com" term="CRM" /><category scheme="http://blog.taragana.com" term="Computer Security" /><category scheme="http://blog.taragana.com" term="Headline News" /><category scheme="http://blog.taragana.com" term="Tech Note" /><category scheme="http://blog.taragana.com" term="Web" />		<summary type="html"><![CDATA[IT failures are a leading threat to businesses worldwide, and British companies have been found particularly ill-prepared at handling them. According to a survey from Mercury Interactive Corporation, a third of UK companies are handling IT risks in an uncoordinated fashion.

In comparison in the Asia Pacific region, 83 percent of companies said IT risks were [...]]]></summary>
		<link rel="replies" type="text/html" href="http://blog.taragana.com/index.php/archive/it-risk-management-eludes-british-companies/#comments" thr:count="2"/>
		<link rel="replies" type="application/atom+xml" href="http://blog.taragana.com/index.php/archive/it-risk-management-eludes-british-companies/feed/atom/" thr:count="2"/>
		<thr:total>2</thr:total>
	</entry>
		<entry>
		<author>
			<name>Angsuman Chakraborty</name>
						<uri>http://blog.taragana.com/</uri>
					</author>
		<title type="html"><![CDATA[CRM Firms Don&#8217;t Follow CRM Best Practices]]></title>
		<link rel="alternate" type="text/html" href="http://blog.taragana.com/index.php/archive/crm-firms-dont-follow-crm-best-practices/" />
		<id>http://blog.taragana.com/index.php/archive/crm-firms-dont-follow-crm-best-practices/</id>
		<updated>2006-05-16T16:39:16Z</updated>
		<published>2006-05-16T16:39:16Z</published>
		<category scheme="http://blog.taragana.com" term="CRM" /><category scheme="http://blog.taragana.com" term="Headline News" /><category scheme="http://blog.taragana.com" term="Marketing" /><category scheme="http://blog.taragana.com" term="Technology" /><category scheme="http://blog.taragana.com" term="Web Services" />		<summary type="html"><![CDATA[CRM vendors aren't following good CRM techniques themselves, according to a new report from The Customer Respect Group (TCRG). Oh the irony!

CRM vendors in the study ignored 27 percent of email inquiries, leading them to score below average-5.6 out of 10, versus 5.7 for all industries-on the Customer Respect Index (CRI). 
The had the poorest [...]]]></summary>
		<link rel="replies" type="text/html" href="http://blog.taragana.com/index.php/archive/crm-firms-dont-follow-crm-best-practices/#comments" thr:count="0"/>
		<link rel="replies" type="application/atom+xml" href="http://blog.taragana.com/index.php/archive/crm-firms-dont-follow-crm-best-practices/feed/atom/" thr:count="0"/>
		<thr:total>0</thr:total>
	</entry>
		<entry>
		<author>
			<name>Angsuman Chakraborty</name>
						<uri>http://blog.taragana.com/</uri>
					</author>
		<title type="html"><![CDATA[CRM Excellence Award Bagged By Amcat]]></title>
		<link rel="alternate" type="text/html" href="http://blog.taragana.com/index.php/archive/crm-excellence-award-bagged-by-amcat/" />
		<id>http://blog.taragana.com/index.php/archive/crm-excellence-award-bagged-by-amcat/</id>
		<updated>2006-05-05T13:48:33Z</updated>
		<published>2006-05-05T13:48:33Z</published>
		<category scheme="http://blog.taragana.com" term="CRM" /><category scheme="http://blog.taragana.com" term="Headline News" /><category scheme="http://blog.taragana.com" term="Technology" /><category scheme="http://blog.taragana.com" term="Web" /><category scheme="http://blog.taragana.com" term="Beaumont texas" /><category scheme="http://blog.taragana.com" term="Sales Force Automation" /><category scheme="http://blog.taragana.com" term="Texas" />		<summary type="html"><![CDATA[Amcat's contact center technology has been awarded the "CRM Excellence Award" from Customer Interaction Solutions magazine for 2006. The award recognizes how Amcat's unified contact management system has helped U.S. Rare Coin and Bullion Reserve to more accurately profile customers, identify sales trends &#038; investor opportunities, and schedule appropriate follow-up activities. 

U.S. Rare Coin and [...]]]></summary>
		<link rel="replies" type="text/html" href="http://blog.taragana.com/index.php/archive/crm-excellence-award-bagged-by-amcat/#comments" thr:count="0"/>
		<link rel="replies" type="application/atom+xml" href="http://blog.taragana.com/index.php/archive/crm-excellence-award-bagged-by-amcat/feed/atom/" thr:count="0"/>
		<thr:total>0</thr:total>
	</entry>
		<entry>
		<author>
			<name>Angsuman Chakraborty</name>
						<uri>http://blog.taragana.com/</uri>
					</author>
		<title type="html"><![CDATA[Absolutebusy Web CRM Embraces Tagging]]></title>
		<link rel="alternate" type="text/html" href="http://blog.taragana.com/index.php/archive/absolutebusy-web-crm-embraces-tagging/" />
		<id>http://blog.taragana.com/index.php/archive/absolutebusy-web-crm-embraces-tagging/</id>
		<updated>2006-05-05T13:37:02Z</updated>
		<published>2006-05-05T13:37:02Z</published>
		<category scheme="http://blog.taragana.com" term="CRM" /><category scheme="http://blog.taragana.com" term="Headline News" /><category scheme="http://blog.taragana.com" term="Marketing" /><category scheme="http://blog.taragana.com" term="Technology" /><category scheme="http://blog.taragana.com" term="Web" /><category scheme="http://blog.taragana.com" term="CRM Software" /><category scheme="http://blog.taragana.com" term="Project tracking" /><category scheme="http://blog.taragana.com" term="Sales Force Automation" />		<summary type="html"><![CDATA[InfoParc released version 4.54 of absoluteBUSY web CRM software. It includes a new sales module plus new unlimited keyword/tagging, an interesting feature by all counts. 

Tagging
An unlimited, freely defineable set of markers/tags can be applied to companies, contact persons and projects. These markers/tags can be used to specify properties of an object and make it [...]]]></summary>
		<link rel="replies" type="text/html" href="http://blog.taragana.com/index.php/archive/absolutebusy-web-crm-embraces-tagging/#comments" thr:count="0"/>
		<link rel="replies" type="application/atom+xml" href="http://blog.taragana.com/index.php/archive/absolutebusy-web-crm-embraces-tagging/feed/atom/" thr:count="0"/>
		<thr:total>0</thr:total>
	</entry>
		<entry>
		<author>
			<name>Angsuman Chakraborty</name>
						<uri>http://blog.taragana.com/</uri>
					</author>
		<title type="html"><![CDATA[Is CRM &amp; ERP Software Unsuitable For Pharmaceutical Industries?]]></title>
		<link rel="alternate" type="text/html" href="http://blog.taragana.com/index.php/archive/is-crm-erp-software-unsuitable-for-pharmaceutical-industries/" />
		<id>http://blog.taragana.com/index.php/archive/is-crm-erp-software-unsuitable-for-pharmaceutical-industries/</id>
		<updated>2006-05-05T13:22:52Z</updated>
		<published>2006-05-05T13:22:52Z</published>
		<category scheme="http://blog.taragana.com" term="CRM" /><category scheme="http://blog.taragana.com" term="Headline News" /><category scheme="http://blog.taragana.com" term="Marketing" /><category scheme="http://blog.taragana.com" term="Technology" /><category scheme="http://blog.taragana.com" term="Enterprise resource planning" /><category scheme="http://blog.taragana.com" term="Erp" /><category scheme="http://blog.taragana.com" term="ERP Software" /><category scheme="http://blog.taragana.com" term="Erp systems" /><category scheme="http://blog.taragana.com" term="More" /><category scheme="http://blog.taragana.com" term="Sales Force Automation" /><category scheme="http://blog.taragana.com" term="Truth" />		<summary type="html"><![CDATA[Bill Stevens, Senior Director at Cognos, contends that CRM (Customer Relationship Management) and ERP (Enterprise Resource Planning) software do not provide proper granularity to enable informed decision making for pharmaceutical industries.

At a high level I understand his sentiments as generic CRM and ERP systems are too broad to well address the specific pain-points of pharmaceutical [...]]]></summary>
		<link rel="replies" type="text/html" href="http://blog.taragana.com/index.php/archive/is-crm-erp-software-unsuitable-for-pharmaceutical-industries/#comments" thr:count="0"/>
		<link rel="replies" type="application/atom+xml" href="http://blog.taragana.com/index.php/archive/is-crm-erp-software-unsuitable-for-pharmaceutical-industries/feed/atom/" thr:count="0"/>
		<thr:total>0</thr:total>
	</entry>
		<entry>
		<author>
			<name>Angsuman Chakraborty</name>
						<uri>http://blog.taragana.com/</uri>
					</author>
		<title type="html"><![CDATA[Sales Force Automation For Community Financial Institutions Like Banks and Credit Unions]]></title>
		<link rel="alternate" type="text/html" href="http://blog.taragana.com/index.php/archive/sales-force-automation-for-community-financial-institutions-like-banks-and-credit-unions/" />
		<id>http://blog.taragana.com/?p=1179</id>
		<updated>2006-04-29T12:56:12Z</updated>
		<published>2006-04-29T12:55:59Z</published>
		<category scheme="http://blog.taragana.com" term="CRM" /><category scheme="http://blog.taragana.com" term="Headline News" /><category scheme="http://blog.taragana.com" term="Technology" /><category scheme="http://blog.taragana.com" term="USA" /><category scheme="http://blog.taragana.com" term="Web" /><category scheme="http://blog.taragana.com" term="Sales Force Automation" />		<summary type="html"><![CDATA[Sales Force Automation is moving from one-size-fits-all solution model (like Siebel or SalesForce) to solutions / products targeted towards specific market segments. For example let's take a look at ResourceOne from CoreTrac. It is a CRM / Sales Force Automation product for community financial institutions like Banks and Credit Unions.

It's standard features are:

Lead and referral [...]]]></summary>
		<link rel="replies" type="text/html" href="http://blog.taragana.com/index.php/archive/sales-force-automation-for-community-financial-institutions-like-banks-and-credit-unions/#comments" thr:count="1"/>
		<link rel="replies" type="application/atom+xml" href="http://blog.taragana.com/index.php/archive/sales-force-automation-for-community-financial-institutions-like-banks-and-credit-unions/feed/atom/" thr:count="1"/>
		<thr:total>1</thr:total>
	</entry>
		<entry>
		<author>
			<name>Angsuman Chakraborty</name>
						<uri>http://blog.taragana.com/</uri>
					</author>
		<title type="html"><![CDATA[Free Enterprise CRM and Groupware Software to Watch]]></title>
		<link rel="alternate" type="text/html" href="http://blog.taragana.com/index.php/archive/free-enterprise-crm-and-erp-software-to-watch/" />
		<id>http://blog.taragana.com/index.php/archive/free-enterprise-crm-and-erp-system-to-watch/</id>
		<updated>2006-04-30T03:12:11Z</updated>
		<published>2006-01-13T15:30:38Z</published>
		<category scheme="http://blog.taragana.com" term="CRM" /><category scheme="http://blog.taragana.com" term="Headline News" /><category scheme="http://blog.taragana.com" term="Open Source Software" /><category scheme="http://blog.taragana.com" term="PHP" /><category scheme="http://blog.taragana.com" term="Technology" /><category scheme="http://blog.taragana.com" term="Web" /><category scheme="http://blog.taragana.com" term="Bank" /><category scheme="http://blog.taragana.com" term="CRM Software" /><category scheme="http://blog.taragana.com" term="Enterprise resource planning" /><category scheme="http://blog.taragana.com" term="Erp" /><category scheme="http://blog.taragana.com" term="ERP Software" /><category scheme="http://blog.taragana.com" term="Erp system" /><category scheme="http://blog.taragana.com" term="groupware" />		<summary type="html"><![CDATA[The EGS team announced the first candidate release of EGS 1.0. Enterprise Groupware System which provides businesses with an internal Customer Relationship Management (CRM) and Enterprise Resource Planning (ERP) accounting solution. It is under GPL license.

EGS offers modules that allows businesses to develop outstanding communication channels; collect vital customer data; track order histories; view pipelines [...]]]></summary>
		<link rel="replies" type="text/html" href="http://blog.taragana.com/index.php/archive/free-enterprise-crm-and-erp-software-to-watch/#comments" thr:count="1"/>
		<link rel="replies" type="application/atom+xml" href="http://blog.taragana.com/index.php/archive/free-enterprise-crm-and-erp-software-to-watch/feed/atom/" thr:count="1"/>
		<thr:total>1</thr:total>
	</entry>
		<entry>
		<author>
			<name>Angsuman Chakraborty</name>
						<uri>http://blog.taragana.com/</uri>
					</author>
		<title type="html"><![CDATA[Java Meets YouTube (Video on the web)]]></title>
		<link rel="alternate" type="text/html" href="http://blog.taragana.com/index.php/archive/java-meets-youtube/" />
		<id>http://blog.taragana.com/index.php/archive/java-meets-youtube/</id>
		<updated>2006-04-30T03:12:09Z</updated>
		<published>2006-01-10T16:32:14Z</published>
		<category scheme="http://blog.taragana.com" term="CRM" /><category scheme="http://blog.taragana.com" term="Java Software" /><category scheme="http://blog.taragana.com" term="Web" /><category scheme="http://blog.taragana.com" term="CRM Software" />		<summary type="html"><![CDATA[It was fun to watch Java software companies posting videos of their product demonstration on the web. Watching them however made me realize couple of important issues.

First of all software demonstration videos on YouTube suck (for lack of stronger word). You are much better off using Wink.
It is very sad to watch how demonstrators are [...]]]></summary>
		<link rel="replies" type="text/html" href="http://blog.taragana.com/index.php/archive/java-meets-youtube/#comments" thr:count="0"/>
		<link rel="replies" type="application/atom+xml" href="http://blog.taragana.com/index.php/archive/java-meets-youtube/feed/atom/" thr:count="0"/>
		<thr:total>0</thr:total>
	</entry>
	</feed>
