Tata Indicom Broadband Experience versus BSNL Dataone BroadbandAugust 16th, 2007 So far so good. Despite all the negative perceptions about Tata Indicom, I found the connection more stable than BSNL Dataone.
How To Get Reliable Broadband In IndiaJune 8th, 2008 India has infrastructural issues which impedes the progress of IT industry today. One of the major one is the availability of reliable high-speed broadband service.
Cheapest Broadband in Kolkata / CalcuttaOctober 22nd, 2007 While comparing broadband packages from Tata Indicom and BSNL Dataone, I came across the revised pricing of another provider with whom I have a love-hate relationship. My last experience with them was ok.
Tata Indicom Broadband 1 Mbps Unlimited Broadband ExperienceSeptember 2nd, 2007 I changed my Tata Indicom Broadband plan to 1 Mbps Unlimited starting from this month. My experiences in brief...
Alliance Broadband Unlimited 512 Kbps Plan - Thoughts?April 29th, 2007 I have a love-hate relationship with Alliance Broadband, mostly hate. I took their service twice or thrice and ended up dropping them in favor of BSNL Dataone Broadband.
Tata Indicom 1 Mbps Unlimited Broadband Price ReducedJune 14th, 2008 Tata Indicom announced revised pricing for Infinity 1 Mbps broadband plan, applicable to new and existing customers (like us). Infinity 1 Mbps broadband plan is now priced at Rs 2500 (+tax) per month instead of Rs 3600 (+ tax).
BSNL Dataone Broadband: World's Crappiest Broadband Service Just Got CrappierOctober 18th, 2007 I never thought that BSNL, the world's crappiest broadband service, can get any more crappier, but it did. BSNL DataOne is notorious for rapidly switching between up and down states, so fast that it will make your head dizzy.
Comparison Between Broadband ISPs Regarding Unlimited PlansOctober 9th, 2008 Broadband has arrived in India not so long ago. But it has already reached the desks of almost all the internet users.
Tata Indicom Broadband ReviewJune 8th, 2007 I am using at Tata Indicom Broadband connection (unlimited 1Mbps plan) as a backup broadband connection in Kolkata. Browsing the web you will find several pretty negative experiences with Tata Indicom Broadband connection (provided below).
Unlimited Broadband: BSNL / Kolkata Telephones Reduces PriceJune 14th, 2008 BSNL / Kolkata Telephones reduced the pricing of unlimited broadband plans across the board and introduced several new plans for home users and business. The 256 Kbps unlimited broadband plan is now priced at Rs.
AirTel Broadband Brings Broadband @ 8 MbpsDecember 18th, 2007 That's about the best you can say about the 8 Mbps plans from Airtel. The starter Combo 1299 plan provides 8 mbps @ only Rs.
How To: Tata Indicom Online Bill PaymentAugust 31st, 2007 Tata Indicom now allows you to pay your bills online using your credit card or using your net banking account. As a Tata Indicom Broadband customer this is a big convenience for me.
Top 5 Reasons Why BSNL DataOne Broadband SucksAugust 27th, 2007 1. They, for all purposes, do not have customer support:
There is a number (1800-424-1600) but when there are problems in the line, nobody picks it up. In the rare cases when somebody does pickup and answer, they can never solve any problem.
Tata Indicom Broadband PostPaid Connection - First ImpressionsJuly 29th, 2007 Update: Tata Indicom Broadband Connection SUCKS!
My current impression is that Tata Indicom Broadband SUCKS whenever there is any downtime and there are many. My connection is down for 7 days! I have called everyday their customer service number ( 60607070 ) and everytime they responds that it is in progress.
Reliance Broadband NetConnect Plus Vs Tata Indicom Photon Plus July 18th, 2009 Arrival of high speed broadband USB modems has refashioned the way people access and used Internet. You can just plug and play with USB modems on the go.
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October 8th, 2007 at 3:37 pm
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October 24th, 2007 at 9:12 am
Hi friends,
This is Arnab - am a UNIX admin in an MNC in Bangalore. After my marriage (6 months back)i had to shift to a bigger house and unfortunately after i settled down i found NO other connection other than TATA (just a side note - that is exactly what TATA targets - providing connections at places where users dont have an alternative). I need to have Internet 24/7 for my work as i am oncalls sometime. I took the 2Mbps 5 GB limit - after 27 phone calls the cables were installed. I didnt know what i was stepping into. The person showed me the speed was more than 1.6 Mbps - wow i was so happy at that point of time
Next week the speed went down to 12kbps - that is in the month of June 07 and it has remained till 12kbps till the time the connection was active. I called the customer care 100+ times in a span of 3 months and NO response - everytime the CC people told me “they will get back to you within 1/2 hr”
I could still live with that as i could still get my work done. In the month of August from 8th till 14th, i started seeing huuuuge downloads on my account
I called the CC immediately and told them about it. As usual no actions had been taken - the logs showed i downloaded 2+ GB of data everyday - imagine - at a speed of 12kbps, when i was NOT at my home, TATA claims i download 2-3 GB data everyday? Also the downloads were at the time when i was not at home (i was in office) or after midnight. i thought the connection got hacked - but then the sales rep told me its bound to my MAC id. Also it was not a case of hacking becase with that speed it was not possible to download 2-4 GB within a span of 11 Hrs. They sent me a bill of 18500 and made my connection inactive.
In short:From 14th august till yesterday i have made 100+ calls and everyone told someone will come to your house and check it - the connection is still inactive, i have a pending bill of 18500, no one has got time to come to my house to check it for the last 62 days
On 3rd of October, 2007 - someone called me from TATA and said and i quote “i suggest you pay the bill or we will have to make you pay”
I called up the customer care again and went to the VSNL office travelling for 15 Kms and spoke to a lady who called the number back (from where the threatning call came) but the person acted as if he never even called me
Oct 23rd Oct, 2007 at around 4:00 went to TATA office in Jeevan Bhima nagar and spoke to a person there who said it has to be a backend problem and the TATA fellows started laughing listening to my bill amount (lol imagine)
Also i found that they automatically activated the connection and raised my bill to 19799. gosh!
On 23rd Oct 2007 i went to TATA office in Woods Street, Bangalore at 5:15 - but the office was empty - everyone already left for home (on a tuesday by 5 the manager left - no wonder their service is superb)
I called the Manager on 24th oct,2007 (today) and asked if he can check the server logs and let me know whats going on - he said he does not know all those things - all he knows is the bill came to 19799 and i have to pay that. Also he assured that he will take out that extra 1200 that they added “by mistake” (another false commitment)
We are forming a group against TATA and going to put them up in court for all this - please mail me if possible and lets start the revolution
INDIA NEEDS TO IMPROVE - NO LONGER WILL WE TOLERATE THESE HARRASMENT AND INSIGNIFICANT LIES
DO NOT TAKE TATA - its a nightmare - i m now getting THREATNING CALLS FROM TATA to pay 18500 which i have not used. I have been to VSNL office in bangalore too still no actions has been taken
We are forming a group against TATA and going to put them up in court for all this - please mail me if possible and lets start the revolution
INDIA NEEDS TO IMPROVE - NO LONGER WILL WE TOLERATE THESE HARRASMENT AND INSIGNIFICANT LIES
Mail me at sen.arnab@gmail - i can also pass you my number if needed
November 6th, 2007 at 12:15 am
sir,
I am staying in government quarters i want to broad band connection in cheapest plans for unlimited or night surfing free. In my house no land line connection. please tell how to get broadband connection in my house.
January 18th, 2008 at 10:42 pm
I am an executive of Vsnl broadband services for retil business for immediate connection. Please call the following numbers for any queries
09242368086
09243108958
We have a good offers for first 2000 customers,pls hurry up.
January 18th, 2008 at 10:54 pm
GOOD NEWS for tataindicom broadband users in BANGALORE.
Now u need to worry about wire cut , cable theft becoz VSNL has Launched wireless Broadband called
WiMax
The customers who is suffering from more down time or no isp providers available. Pls give End for these Problems.
FOr WiMax connetion in Bangalore It Is recommended to call on
SUNIL KUMAR ( The Direct Sales Executive of VSNL)
9243108958
9242368086
February 3rd, 2008 at 2:11 am
If you see the arnab greivience it is really pathetic situation and we have tosue on this with unity or else this people will not do the best for us let us support him by copying and sending the same what he had experienced personally there should be an for all this bull shits response of tata indicom customer supports
Arnab Sen Says:
Hi friends,
This is Arnab - am a UNIX admin in an MNC in Bangalore. After my marriage (6 months back)i had to shift to a bigger house and unfortunately after i settled down i found NO other connection other than TATA (just a side note - that is exactly what TATA targets - providing connections at places where users dont have an alternative). I need to have Internet 24/7 for my work as i am oncalls sometime. I took the 2Mbps 5 GB limit - after 27 phone calls the cables were installed. I didnt know what i was stepping into. The person showed me the speed was more than 1.6 Mbps - wow i was so happy at that point of time
Next week the speed went down to 12kbps - that is in the month of June 07 and it has remained till 12kbps till the time the connection was active. I called the customer care 100+ times in a span of 3 months and NO response - everytime the CC people told me “they will get back to you within 1/2 hr”
I could still live with that as i could still get my work done. In the month of August from 8th till 14th, i started seeing huuuuge downloads on my account
I called the CC immediately and told them about it. As usual no actions had been taken - the logs showed i downloaded 2+ GB of data everyday - imagine - at a speed of 12kbps, when i was NOT at my home, TATA claims i download 2-3 GB data everyday? Also the downloads were at the time when i was not at home (i was in office) or after midnight. i thought the connection got hacked - but then the sales rep told me its bound to my MAC id. Also it was not a case of hacking becase with that speed it was not possible to download 2-4 GB within a span of 11 Hrs. They sent me a bill of 18500 and made my connection inactive.
In short:From 14th august till yesterday i have made 100+ calls and everyone told someone will come to your house and check it - the connection is still inactive, i have a pending bill of 18500, no one has got time to come to my house to check it for the last 62 days
On 3rd of October, 2007 - someone called me from TATA and said and i quote “i suggest you pay the bill or we will have to make you pay”
I called up the customer care again and went to the VSNL office travelling for 15 Kms and spoke to a lady who called the number back (from where the threatning call came) but the person acted as if he never even called me
Oct 23rd Oct, 2007 at around 4:00 went to TATA office in Jeevan Bhima nagar and spoke to a person there who said it has to be a backend problem and the TATA fellows started laughing listening to my bill amount (lol imagine)
Also i found that they automatically activated the connection and raised my bill to 19799. gosh!
On 23rd Oct 2007 i went to TATA office in Woods Street, Bangalore at 5:15 - but the office was empty - everyone already left for home (on a tuesday by 5 the manager left - no wonder their service is superb)
I called the Manager on 24th oct,2007 (today) and asked if he can check the server logs and let me know whats going on - he said he does not know all those things - all he knows is the bill came to 19799 and i have to pay that. Also he assured that he will take out that extra 1200 that they added “by mistake” (another false commitment)
We are forming a group against TATA and going to put them up in court for all this - please mail me if possible and lets start the revolution
INDIA NEEDS TO IMPROVE - NO LONGER WILL WE TOLERATE THESE HARRASMENT AND INSIGNIFICANT LIES
DO NOT TAKE TATA - its a nightmare - i m now getting THREATNING CALLS FROM TATA to pay 18500 which i have not used. I have been to VSNL office in bangalore too still no actions has been taken
We are forming a group against TATA and going to put them up in court for all this - please mail me if possible and lets start the revolution
INDIA NEEDS TO IMPROVE - NO LONGER WILL WE TOLERATE THESE HARRASMENT AND INSIGNIFICANT LIES
Mail me at sen.arnab@gmail - i can also pass you my number if needed
February 7th, 2008 at 1:20 pm
The opinion of Mr. Angsuman Chakraborty is blatantly biased.
I live in Kolkata and have got a BSNL dataone broadband connection for the last 2 years. I can recall two incidents - yes, only two - of nonavailability of dataone services during these 2 years.
And the speed is pretty fast (~256 kbps).
The behaviour of the BSNL officials is also very friendly - in a professional sense. I am quite satisfied with their service and so are many of my friends who have got dataone connections.
I do not have any first hand experience about the service of Tata indicom, but the opinion I got from my friends circle is not encouraging at all. In fact, Tata Indicom’s broadband service is as bad as their mobile phone service - at least in Kolkata.
I do not know about other cities. So, those who are willing to have a broadband connection in Kolkata, please avoid Tata indicom for your own sake.
February 8th, 2008 at 7:32 pm
Suman,
I have no reason to be biased. I use 900+ Unlimited plan for BSNL and 1 Mbps Unlimited plan from Tata Indicom. I have extensive experience with both the plans. I am using BSNL since the beginning.
That you may have had a positive experience doesn’t negate my experience in any way.
Let me state my experience clearly:
1. BSNL sucks in terms to providing customer service. They take down your complaint but nothing much happens after that. I have had complaints lying there for 7-10 without being addressed. They talk nice but they don’t walk the talk.
2. Tata Indicom is fast in providing customer service. They also gave me a mobile number to directly contact the support person. They respond and respond quickly.
Why am I still sticking with BSNL?
As a backup option. Airtel is not available at my location. I may, in future, take Alliance Broadband as a third backup.
February 8th, 2008 at 7:35 pm
With Tata I got speeds upto 2.4 mbps (mega bits per second) during downloads.
When Tata fails it fails due to a wire being cut somewhere. Otherwise it works fine without problems.
While BSNL slightly improved its services is unreliable in my experience.
June 8th, 2008 at 8:36 pm
[...] In case you cannot afford dual adsl setup read my review of unlimited broadband plans from Tata Indicom / VSNL & BSNL DataOne. [...]
July 22nd, 2008 at 10:26 am
Tata wimax broadband connection avilable now in
all over Bangalore.
Fill up a application today and get connected within 48 hours ( 2 Days ).
Are you worrying where to get application form.
Now 256 kbps unlimited plan is available at 750/ Rs per month.
FOR DETAILS CONTACT ON 9243108958
IF you want to know the tariff plans, connectivity details and features.
IF you need application and any Queries.
Pls Contact On
9243108958.
October 14th, 2008 at 8:12 am
Tata broad band says their customercare no 18002097070 is toll free. It is not.Tata Indicom is charging for calls made to this no.Iaddressed customercare on 19 sep, but it is not solved yet.Oher customers,pl check your tlephone cills.
February 28th, 2009 at 9:03 am
hi, i have tata indicom connection at my home. 256 kbps unlimited. my experience with tata indicom horrible. 2 months back i had a problem that i could not connect and had also lodged a complain with customer care. for 16 days nothing happened(sent mail to cc people also). when i checked my usage online it was showing heavy usage during those 16 days even when i was not home. (that even when my complain was lying with them). one more problem from the startin of my connection i was not given the answer of my secret question the one u need to change your password. 6 months and i still have not received the same. Right now the connection is working but no issues solved. as had prepaid plan i had no choice but to continue the connection. After reading sen’s problem thanks god i opted for prepaid. as the period is expiring will check my luck with BSNL.
March 16th, 2009 at 12:05 pm
can any please give me some details about idea netsetter prepaid.. i am getting fucked up with this tataindicom plug to surf every day.
September 18th, 2009 at 9:07 pm
Hey lol ur wrong… Static IP is even available in BSNL plans.. But default setting is dynamic IP. U can change the option for a static IP. Also Tata Indicom unlimited plans are not really unlimited, they’ve fair usage policy after which they say they’ve rights to suspend account and they will suspend it. Speeds are good in tata indicom but wats the use of having caps on download… AIrtel is the best ISP…
September 30th, 2009 at 9:22 pm
It is nightmare to have a BSNL broadband. Most of the time, it will not work during the early hours of morning or cut off at any stage during the day time. Nobody will be responsible. The BSNL
technicians may or may not come, but the result will
be the same. Most of the time, the answer is our
servers are overloaded and we can’t help. Sometimes,
a non-technician who is expert in giving connections
may come. Your problems will last never ending.