1. 1 。 They, for all purposes, do not have customer support:他們，就各方面而言，沒有客戶支持：

  1. There is a number (1800-424-1600) but when there are problems in the line, nobody picks it up.有一個號碼（ 1800-424-1600 ） ，但時有問題，在路線，沒有人會好轉起來。
  2. In the rare cases when somebody does pickup and answer, they can never solve any problem.在罕見的案件時，有人不皮卡和答案，他們不可能解決任何問題。 They will just take the complaint and give you a number.他們將只是採取投訴，並給你一個號碼。
  3. The complaints are never attended; they are silently closed.投訴都是從來沒有出席，他們是默默耕耘，封閉。


2. 2 。 The connection is very erratic; it goes down without reason and without any support to turn to, it gets very frustrating very soon.連接是非常不穩定;這是不言而喻下跌沒有理由，沒有任何支持轉向，它非常令人沮喪的很快。 In short BSNL DataOne suffers from serious reliability issues在短期BSNL公司dataone患有嚴重的可靠性問題

3. 3 。 BSNL connectivity frequently goes down; so at least you can expect repaid service availability 24/7. BSNL公司連接經常下降，因此，至少你可以預期償還的服務可用性24 / 7 。 Unfortunately on weekends no repairs are done.可惜在週末沒有修理工作要做。 So if the connection is down during the weekend, then you have no option but to wait till Monday noon before some action is taken.因此，如果連接是下跌週末期間，那麼你就別無選擇，但要等到週一中午十二時前，一些採取行動。
BSNL doesn’t get the concept of 24/7 broadband connectivity. BSNL公司不得到的概念， 24 / 7寬帶連接。 It expects people to feel that broadband is a luxury and be happy with whatever scrap (crap?) BSNL throws at him.它預計的人認為，寬帶是一種奢侈，並很樂意與任何廢料（ crap ？ ） BSNL公司全在他。

4. 4 。 BSNL installation staff are clueless about variations of Operating Systems and environments. BSNL公司安裝人員不懂有關的變化的作業系統和環境。 Beyond their inane script they are totally clueless and lost.超越其inane腳本，他們是完全不懂和丟失。 Even guiding them doesn’t help.甚至指導他們沒有幫助。 You are on your own.您對您自己。

5. 5 。 BSNL offers brain-dead plans like 2Mbps connection with only 1 GB data (download + upload) limit. BSNL公司提供了腦死亡的計劃一樣， 2 Mbps的連接，只有1 GB的數據（下載+上傳）的限制。 Subsequent data is charged at 23$ / GB (.90 Rs / MB).隨後的數據是被控在23元/ GB的（ 0.90盧比/ MB ）的。