The challenges UK is facing in trying to quantify services in public sector like schools and hospitals.的挑戰，英國正面臨在試圖量化服務，在公共部門一樣，學校和醫院。 The results are often scary and exactly opposite to what was intended.結果往往是可怕的和完全相反的是什麼打算。 However looking at how bad the government services in India perform (”sucks” would be almost too polite way to put it), I think it is much better to try to quantity the level of service than to allow these job-assured-irrespective-of-what-I-do-and-how-much-bribe-I-ask-and-incompetent-I-am public sector employees in India (with exceptions obviously) to continue to do what they love to do most - nothing.但是在研究如何惡劣，政府服務，在印度執行（ “ sucks為”將幾乎是太禮貌的方式把它） ，我覺得這是好得多，設法數量的服務水平，比讓這些求職者放心-不論- -什麼我-做和如何備受受賄一問，和不稱職的我-上午公共部門的僱員在印度（與例外明顯）繼續做他們愛做的最-無關。

I think few simple performance metrics should be setup and special cases dealt with separately, cases where people or organizations try to game the system.我認為，幾個簡單的性能指標，應設置和特殊情況下分開處理，的情況下，人或組織嘗試的遊戲系統。

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