jpgbox.com image hosting StatCounter sent a somewhat emotional email yesterday to all customers (paying or non-paying) telling us about the problems it is facing with PayPal. statcounter發出了一個有點情緒化的電子郵件昨天向所有客戶（付費或不付費）告訴我們有關的問題它正面臨與貝寶。 To summarize the two major issues affecting StatCounter Paypal subscribers are:總結這兩個重大問題影響statcounter貝寶用戶：
- Delayed issuing of invoices -延遲發出發票
- Instances of double billing -實例雙重帳單

StatCounter statcounter complains -抱怨-

At StatCounter we have tried phoning, emailing, posting on the Paypal forums… Many of our contacts are ignored, but even when we do get an answer all we are told is that “Upon review of your account, unfortunately we do not have a time frame for a resolution to your issue we are currently actively investigating your issue with subscriptions.”在statcounter我們曾嘗試打電話，發送電子郵件，張貼在貝寶論壇…我們有很多接觸，會被忽略，但即使是當我們獲得答案的所有告訴我們，是“審查後，您的帳戶，不幸的是，我們沒有一個時間框架決議，您的問題我們正在積極調查您的問題與訂閱“ 。

Personally I never had problems with PayPal and I am planning on increasing my business with PayPal.我個人從未有過的問題，貝寶和我的規劃，增加我的業務與貝寶。 However I had five small irritants:不過，我有5個小刺激：
1. 1 。 Recently a con made a payment for products which was promptly delivered and then he canceled the payment.最近，情況發了言付款的產品是及時交付，然後，他取消了付款。 He did it thrice, ordering high cost products for the same domain and then canceling it after delivery.他沒有三次，訂購成本高的產品為同一域，然後取消後交付。 What bothers me is how it was done without any intimation to me or allowing me to have any say in the matter.是什麼困擾我是它是怎麼做的，沒有任何暗示給我或讓我有任何的發言權，這件事。 Most likely it happened because he made the payment by eCheck.最有可能發生的事情，因為他作出的付款echeck 。 Interestingly eCheck takes 4-5 days to clear and then after it is cleared and the product delivered, he cancels it suddenly.有趣的echeck需4-5天以清除，然後後，這是清理和產品交付，他突然取消。

2. 2 。 PayPal charges very high fees for high valued products.貝寶的收費非常高的費用高價值的產品。 For a 400$ product, it charges 17$!一個400元的產品，它的收費17元！

3. 3 。 Once I lost my password, I had to wait months and send several documents by FAX before PayPal partially resolved the issue.一旦我失去了我的密碼，我要等待幾個月並發送了若干文件，傳真前，貝寶部分地解決了這個問題。 The account had to be closed and I re-opened again.該帳戶已被關閉，我重開一次。 Lesson learned: Never lose your password with PayPal .教訓： 永遠不要失去您的密碼與貝寶 。

4. 4 。 Transferring money from one PayPal account to another costs a ton.轉移資金從一個貝寶帳戶到另一個成本一噸。 It doesn’t make any sense as for PayPal it is just a matter of changing a database record and doesn’t require any human intervention.它沒有任何意義，至於貝寶，這是剛才的事，改變一個數據庫，記錄在案，並且不需要任何人為干預。 I think PayPal is not being fair in this case.我認為貝寶是不公平，在這種情況下。

5. 5 。 Once someone managed to pay one cent for a 30$ product!一旦有人管理，以支付一美分，為30元的產品！ I guess he manipulated the form data.我猜想，他操縱表單數據。 In any case PayPal needs to provide encrypted form facility with all the options and not just for the basic case.在任何情況下貝寶需要提供加密的形式與設施的所有選項，而不是只為基本如此。

Overall I think PayPal needs to promptly resolve customer concerns and reduce its fees.整體我認為貝寶的需要，及時解決客戶的關注和減少其費用。

We also need good alternatives to PayPal to increase competition and improve overall service.我們還需要良好的替代品貝寶，以增加競爭，並改善整體服務。

What is your experience with PayPal?什麼是你的經驗與貝寶？ Any suggestions on PayPal alternatives?任何的建議，貝寶選擇呢？