jpgbox.com image hosting StatCounter sent a somewhat emotional email yesterday to all customers (paying or non-paying) telling us about the problems it is facing with PayPal. statcounter发出了一个有点情绪化的电子邮件昨天向所有客户（付费或不付费）告诉我们有关的问题它正面临与贝宝。 To summarize the two major issues affecting StatCounter Paypal subscribers are:总结这两个重大问题影响statcounter贝宝用户：
- Delayed issuing of invoices -延迟发出发票
- Instances of double billing -实例双重帐单

StatCounter statcounter complains -抱怨-

At StatCounter we have tried phoning, emailing, posting on the Paypal forums… Many of our contacts are ignored, but even when we do get an answer all we are told is that “Upon review of your account, unfortunately we do not have a time frame for a resolution to your issue we are currently actively investigating your issue with subscriptions.”在statcounter我们曾尝试打电话，发送电子邮件，张贴在贝宝论坛…我们有很多接触，会被忽略，但即使是当我们获得答案的所有告诉我们，是“审查后，您的帐户，不幸的是，我们没有一个时间框架决议，您的问题我们正在积极调查您的问题与订阅“ 。

Personally I never had problems with PayPal and I am planning on increasing my business with PayPal.我个人从未有过的问题，贝宝和我的规划，增加我的业务与贝宝。 However I had five small irritants:不过，我有5个小刺激：
1. 1 。 Recently a con made a payment for products which was promptly delivered and then he canceled the payment.最近，情况发了言付款的产品是及时交付，然后，他取消了付款。 He did it thrice, ordering high cost products for the same domain and then canceling it after delivery.他没有三次，订购成本高的产品为同一域，然后取消后交付。 What bothers me is how it was done without any intimation to me or allowing me to have any say in the matter.是什么困扰我是它是怎么做的，没有任何暗示给我或让我有任何的发言权，这件事。 Most likely it happened because he made the payment by eCheck.最有可能发生的事情，因为他作出的付款echeck 。 Interestingly eCheck takes 4-5 days to clear and then after it is cleared and the product delivered, he cancels it suddenly.有趣的echeck需4-5天以清除，然后后，这是清理和产品交付，他突然取消。

2. 2 。 PayPal charges very high fees for high valued products.贝宝的收费非常高的费用高价值的产品。 For a 400$ product, it charges 17$!一个400元的产品，它的收费17元！

3. 3 。 Once I lost my password, I had to wait months and send several documents by FAX before PayPal partially resolved the issue.一旦我失去了我的密码，我要等待几个月并发送了若干文件，传真前，贝宝部分地解决了这个问题。 The account had to be closed and I re-opened again.该帐户已被关闭，我重开一次。 Lesson learned: Never lose your password with PayPal .教训： 永远不要失去您的密码与贝宝 。

4. 4 。 Transferring money from one PayPal account to another costs a ton.转移资金从一个贝宝帐户到另一个成本一吨。 It doesn’t make any sense as for PayPal it is just a matter of changing a database record and doesn’t require any human intervention.它没有任何意义，至于贝宝，这是刚才的事，改变一个数据库，记录在案，并且不需要任何人为干预。 I think PayPal is not being fair in this case.我认为贝宝是不公平，在这种情况下。

5. 5 。 Once someone managed to pay one cent for a 30$ product!一旦有人管理，以支付一美分，为30元的产品！ I guess he manipulated the form data.我猜想，他操纵表单数据。 In any case PayPal needs to provide encrypted form facility with all the options and not just for the basic case.在任何情况下贝宝需要提供加密的形式与设施的所有选项，而不是只为基本如此。

Overall I think PayPal needs to promptly resolve customer concerns and reduce its fees.整体我认为贝宝的需要，及时解决客户的关注和减少其费用。

We also need good alternatives to PayPal to increase competition and improve overall service.我们还需要良好的替代品贝宝，以增加竞争，并改善整体服务。

What is your experience with PayPal?什么是你的经验与贝宝？ Any suggestions on PayPal alternatives?任何的建议，贝宝选择呢？