Pre-Sales Questions For Choosing Dedicated Web Hosting Providers
I prepared a list of questions to ask potential unmanaged dedicated web hosting providers for my sites.
Note: I have collected some questions from the web (forgot the url) and added my own. Feel free to add more in comments. Also below are some tips to get better pricing.
- Can I remotely (cold) reboot my dedicated server?
- How long have you been in business?
- What datacenter(s) do you use?
- Do you have uptime statistics?
- Do you have an uptime guarantee and if so is it server uptime or network uptime?
- Do you have a file I can download to test system speed?
- Is my account easily upgradeable? Is there an upgrade fee?
- How long it takes to replace bad hardware like failed hard-disk etc.? Do you charge for that?
- How many people are on your support staff?
- Do you provide support on weekends and holidays?
- Do you provide online support - email / chat?
- Do you provide phone support? per-incidence cost?
- Do you run DNS service? Can I run on my own DNS servers for my websites if I so wish?
- Do you have a money back guarantee?
- Do you perform regular backups or am I responsible for my own backups?
- Do you have any restrictions for connecting to any type of networks like IRC or P2P from the server?
- Do you have resource monitoring for the server?
You can also ask for special / custom quotation mentioning your required configuration. Ask for discounts offered on pre-payment.
I have made my decision based on the responses received and the promptness of response. Let me know if you find these useful.
Filed under CMS Software, Headline News, How To, Pro Blogging, Web, Web Hosting, Web Services, WordPress |
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