Outsourcing: Curse or boon?
Lets take a look at outsourcing from a global perspective.
I have outsourced work and now provide outsourcing services.
Why? I have seen a need in the market for high quaility work done at competitive price, more so when the economy is down. It would be a strategic blunder for any corporation today not to consider outsourcing as a strategic initiative to prosper & even survive in today's marketplace.
Having said that lets look at the other side of the coin.
I have recently seen a cry that - wait these people from Russia, India and China are taking our jobs, lets stop them!
Interestingly the same cry was and still is heard from small businesses in India, China, Brazil and other economically dis-advantaged (polite term for economically poorer) countries when corporations from USA were capturing and are still capturing the market in those countries. And they wanted the government to stop them, which didn't happen as they would have liked due to external constraints like pressure from the US government, GATT etc. So today we have pepsi & coke & domino's in every street corner, whereas many local brands have all but dis-appeared! And my little niece likes best a Pizza ("Pizaa", as she says it with an eye of love) from Dominos.
Either they are both wrong or they both right! These are all artifacts of globalization.
Either you create a closed society where US doesn't do any trade outside the country and US corporations has no business interests outside the country in which case you can also close your doors to outsourcing options. Or you vote for opening the barriers to business everywhere which means US business thrive outside the country also and non-US business do the same inside US too. And in the global free market the best & most affordable alternatives win.
This cannot be a one-sided coin. The corporations in an open economic climate will go for options that better their chance of success.
The best response to the challenge would be to optimize your process so you can effectively compete with the outsourcing options and/or leverage the outsourcing options yourself to position your business for success. Do a SWOT analysis and you will immediately realize several key strengths to small US businesses and individuals enjoyed due to geographical proximity and others due to past experience & skills.
Re-orient the business strategy to that effect and you will see that outsourcing is a boon not to just corporations but small businesses and individuals.
Very soon you will see that a state of equilibrium has been reached where the total cost of outsourcing will be approximately equal to insourcing. As Japanese car makers did not wipe out the US car makers, rather they became more efficient and stronger, expect as similar phenomena to happen here too.
What are your thoughts on this?
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May 26th, 2004 at 2:41 am
so many issues are of influence on this deabte about outsourcing.
as a student of managment and HRM my studies seem only to get me more confused.
To an extent, outsourcing seems to be the latest solution to ignoring internal strategies of making a workforce more efficiecnt. like if senior management simply outsoruce a function that they dont understand, they it becomes a case of ‘out of sight out of mind’..
but what this means, as supported by your article, is that outsourcing, while out of the minds of an organisations managment, is suddenly a political and international issue for governments and organisations all over the world to consider?!
August 29th, 2004 at 8:43 pm
Great article!
China and India people also pay to buy America’s books, movies.
It’s a fact
Does those outsourcing-haters mean Chinese and Indians are fools because they are outsourcing books and movies?
Or their point is that India pay American is morally right and American pay India is evil?
redguardtoo
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http://www.d2ksoft.com
Work more overtime than an offshore coder?
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March 23rd, 2005 at 4:45 pm
I read your blog on outsourcing. This blog is quite informative for my business, even I have blog on outsourcing so can we exchange the links to share our knowledge resources
June 3rd, 2005 at 2:25 pm
Here is a great book. Even if you don’t buy the book read the first chapter posted on amazon.com
“IT, Software and Services: Outsourcing and Offshoring” by Robin Sood.
http://www.amazon.com/exec/obidos/ASIN/0976067439/aiaiyobooks-20
The author points out that Lou Dobbs etc should use their power to go after the real issues.
As described in this book outsourcing is an inevitable and irreversible trend.
June 3rd, 2005 at 7:55 pm
I agree. The issue should be how to properly leverage outsourcing as a tool and not how to stifle it with legislations.
July 13th, 2007 at 3:12 am
Bonjour,
L’externalisation est devenu un facteur positif au sein de notre société. En effet, 80% des entreprises externalise dans les pays émergents leurs activités (paie, R & D…).
Cette étude parle du boom de l’externalisation : http://www.ent-leblog.net/ent_le_blog/2005/09/fautil_external.html
Elle me semble pertinente.
http://www.offshore-developpement.com