Indian BPOs' revenues will be doubled by 2010: GartnerApril 20th, 2009 NEW DELHI - India's business process outsourcing (BPO) industry will double its revenues in less than two years despite the economic slowdown and protectionist measures of western countries, a report by analyst firm Gartner said Monday. The top 20 India-centric BPO service providers accounted for $4 billion in revenue in 2008, representing 5 percent of the $80-billion revenue of the top 150 BPO companies in the world.
Gartner says technology spending will rebound in 2010; 2009 is 'worst year ever'October 19th, 2009 Gartner: Tech spending will rebound in 2010ORLANDO, Fla. — Research group Gartner Inc.
Analyst upgrades Gartner on stabilization of corporate IT spending; shares flat in down marketAugust 17th, 2009 Analyst upgrades Gartner; shares flatNEW YORK — An analyst upgraded his rating on research and consulting company Gartner Inc., saying that corporate information technology spending appeared to be stabilizing with a rebound expected in 2010. JPMorgan Securities analyst David Lewis raised his rating on the stock to "overweight" from "neutral" and increased a price target for December 2010 to $23, up from $17.
Gartner Inc. predicts PC shipments will grow in the 4th quarter after a year of declinesJune 26th, 2009 Gartner predicts PC shipment growth in 4QSTAMFORD, Conn. — Gartner Inc.
Computer security industry grows 18.6 percentJune 22nd, 2009 NEW DELHI - While most business sectors were affected by the slowdown last year, the anti-virus and computer security industry grew 18.6 percent totalling $13.5 billion in revenues, IT market researcher and consultancy Gartner said Monday. According to a report by Gartner, there is an increasing demand for appliance-based products, particularly within certain segments such as e-mail security and secure web gateway markets.
India's telecom sector earnings to cross $30 bn by 2013: Gartner IncJune 18th, 2009 NEW DELHI - India will continue its robust telecom story with the sector's revenue to be more than $30 billion by 2013, according to a global information technology research and advisory firm. "Total mobile services revenue in India is projected to grow at a compound annual growth rate (CAGR) of 12.5 percent during 2009-2013 to exceed $30 billion, the US-based Gartner Inc said in a statement Thursday.
vCustomer named among top 100 global outsourcing service providers for 2009March 17th, 2009 NEW DELHI - vCustomer Corporation, a leader in delivering comprehensive customer care and technical support solutions, today announced that it had been recognized as one of the top 100 global service providers for 2009 according to Global Services magazine and neoIT, an outsourcing advisory firm. This list represents companies who have the maturity and capability to lead the next wave of services globalization.
Software security market growth dips in Asia Pacific: GartnerAugust 13th, 2009 NEW DELHI - The growth of the information technology (IT) security market in Asia Pacific dipped to 28.3 percent in 2008 from 36 percent a year before, a leading global IT industry researcher said in a report released Thursday. "This growth is remarkable considering in the fourth quarter of 2008, global economies began to feel the impact of the credit crunch and the global economic downturn, said IT sector tracker Gartner.
IBM tries to blow away Google's 'cloud-computing' campaign with low-cost e-mail for businessesOctober 1st, 2009 IBM undercuts Google with discount e-mail serviceSAN FRANCISCO — IBM Corp. is trying to stymie Google Inc.'s expansion into the business software market.
Britain to cut Web access of Internet pirates, squeeze bandwith of illegal file sharersOctober 28th, 2009 Britain to cut Web access of Internet piratesLONDON — The British government said Wednesday that it would block persistent illegal file sharers' Internet connections by forcing service providers to pull the plug on lawbreakers. Britons who repeatedly download music or films illegally would have their accounts suspended, Business Secretary Peter Mandelson said, in an announcement that angered some Internet service providers.
Steve Jobs suffering from hormone imbalance, but to remain Apple CEOJanuary 5th, 2009 SAN FRANCISCO - Apple chief executive Steve Jobs, who did not turn up to deliver the keynote address at the Mac World Expo 2009 Tuesday for the first time in 11 years, said he stayed away from the event due to ailing health caused by a 'hormone imbalance', but added that he would continue in the top job. In a letter to the 'Apple community' Tuesday, Jobs said his decision to stay away from the annual event had set off a 'flurry of rumours about my health, with some even publishing stories of me on my deathbed'.
PC shipments fell 3 percent in 2nd quarter; Dell snatches back top spot in US from HPJuly 15th, 2009 PC shipments down 3 pct., less than expected in 2QSEATTLE — Worldwide personal computer shipments declined at a gentler pace than expected in the second quarter as consumers snapped up inexpensive laptops, two technology research groups said Wednesday. Still, the figures point to 2009 being the industry's first full year in decline since 2001.
Roamware acquisition outlines strategy to lead in global mobile financial servicesSeptember 9th, 2009 SAN JOSE/CALIFORNIA - Roamware Inc., a global leader in mobile roaming solutions, announced that it has completed the acquisition of Macalla Software Ltd, a leading developer of mobile financial services (MFS) solutions. Macalla's m-commerce and mobile banking solutions are successfully deployed by banks and operators around the world; these solutions include credit transfer, international remittance, person to person transactions, top-up and bill payment.
PC shipments edge up in 3rd quarter, analyst sees stronger improvement aheadOctober 14th, 2009 PC shipments gain in 3Q, a good sign for holidaysSEATTLE — Worldwide shipments of personal computers edged back up in the third quarter, according to researchers, a promising sign for the industry as it heads into the holiday shopping season. Last year's holiday quarter was the worst in about six years, and PC shipments declined in the first half of 2009 as the recession inhibited spending by consumers and businesses.
Federal Communications Commission facing mounting opposition to proposed net neutrality rulesOctober 5th, 2009 Net neutrality rules face mounting GOP oppositionWASHINGTON — Republican opposition is mounting as federal regulators prepare to vote this month on so-called "network neutrality" rules, which would prohibit broadband providers from favoring or discriminating against certain types of Internet traffic flowing over their lines. Twenty House Republicans — including most of the Republicans on the House Energy and Commerce Committee — sent a letter to Federal Communications Commission Chairman Julius Genachowski on Monday urging him to delay the Oct.
October 1st, 2009 at 7:32 am
It seems the time for consolidation in the BPO industry is beginning now. Large clients like Xerox is acquiring service providers. Acquisitions of this kind will actually make the game better and tougher for existing service providers.
One of the best acquisitions that happened in the last few months has been Tech Mahindra acquiring Satyam. Mahindra Satyam is currently doing well, and this can be gauged by the speed at which the company is adding new clients. Recently I read an interview of Mahindra Satyam BPO’s CEO in Shared Services Outsourcing Network website. The CEO seems to be pretty upbeat about the acquisition and is sharing details of the synergy between Tech Mahindra and Mahindra Satyam. You can read the interview at http://www.ssonetwork.com/topic_detail.aspx?id=6018&ekfrm=6
I am sure the combination of Tech Mahindra and Mahindra Satyam will be unchallengeable in the near future.
October 1st, 2009 at 8:24 am
BPO service providers will still continue to struggle to acquire service demands. IT business outsourcing is still growing up and i believed they still to stay connected in some BPO service provider.