You may be severely frustrated setting up OneOrZero Trouble Ticket System. ����� �� ���� ����� �� ������� ����� ���� oneorzero ����� �������. The demo on their site works perfectly and yet the local setup doesn't allow reporters to create task. ����� ����� ��� ������ ��� ���� ��� ���� ������� ������ �� ���� ��������� ������ ������. The solution is simple: ���� ���� :

Change "User Group Rights Control User Field Values" setting to Off in OneOrZero settings. ������� "������ ���� �������� ������ �������� ���� �����" ������ �� oneorzero �� ���������. This simple tip can save your life, remember it. ���� ����� ���� ���� �� ���� ����� � ����.

Update: On a fresh installation with a new version I found that this option was set to off. ����� : ��� ����� ����� �� ���� ����� ���� �� ��� ������ �� ������ �� �. So either I had set it to on by mistake or it was an error with a previous version which has hence been rectified, I am not sure. ��� ��� ���� �� ���� ��� ���� ��� ���� ����� �� ��� ��� ��� �� ������ ������� ���� �� ������� ��� �� � ���� ��� �����.