BSNL DataOne is undoubtedly the world’s worst broadband service, and I have seen many. BSNL公司dataone無疑是世界上最嚴重的寬頻服務,和我見過很多。

The service is erratic.服務是反复無常。 It frequently gets disconnected and stays disconnected for hours.它經常得到斷開和斷開停留幾個小時。 Overall I can avail their crappy service for about 30-40% of the time at best.整體,我可以利用他們的crappy服務約30-40 %的時間在最好的。 The worst part of their service is that it often gets disconnected every few minutes.最壞的一部分,他們的服務是,它往往得到斷開每隔幾分鐘。 Reliability is non-existent.可靠性是不存在的。

Customer service?客戶服務? Doesn’t exist for all practical purposes.不存在,因為所有的實際用途。

The customer service representatives asks you to call other numbers as they openly admit their cluelessness (and blame management).客戶服務代表要求您呼叫其他號碼,因為他們公開承認他們的cluelessness (和歸咎於管理) 。 The other numbers are rarely, if ever, picked.其他數字是很少,如果以往任何時候都欽點的。 When picked they merely confirm that a problem exists.挑選時,他們只是證實有問題存在。 They don’t provide you with an estimated time when the problem will be fixed, not will they provide any details on the problem.他們不為您提供了一個估計的時間問題時,將固定,而不是將他們提供的任何細節,對這個問題的。 Most of their problems are on their service stations.大部分的問題是對他們的服務站。

24/7 service is alien terminology. 24 / 7服務是外來術語。 No technical support or customer service exists on the weekend.沒有技術支持或客戶服務存在於週末。 And the service frequently goes down on weekends and stays down till monday.和服務下降,經常在週末和停留下來到週一。 You would be lucky to get it restored by Monday evening.你會幸運的得到恢復,由週一晚。

BTW: I am on a high end plan Rs 1,300 for 256 Kbps & 4Gb data transfer.的BTW :我對高端計劃的RS 1300年為256 kbps的& 4 GB的數據傳輸。 I would switch in a fraction of a second as soon as there is any competitor providing similar service in Kolkata at comparable prices.我想開關在幾分之一秒,因為一旦有任何的競爭者提供類似的服務在加爾各答,在可比的價格。

BSNL has redefined “broadband” for me, in the worst possible way. BSNL公司,重新定義了“寬帶”對我來說,在最壞的可能途徑。

PS.保安局常任秘書長。 This post could be published after an hour of waiting for their service to restore for few minutes (before going out again).這個職位可以發表在一個小時後等待他們的服務,以恢復為幾分鐘(前再次走出去) 。