BSNL DataOne is undoubtedly the world’s worst broadband service, and I have seen many. BSNL公司dataone无疑是世界上最严重的宽频服务，和我见过很多。

The service is erratic.服务是反复无常。 It frequently gets disconnected and stays disconnected for hours.它经常得到断开和断开停留几个小时。 Overall I can avail their crappy service for about 30-40% of the time at best.整体，我可以利用他们的crappy服务约30-40 ％的时间在最好的。 The worst part of their service is that it often gets disconnected every few minutes.最坏的一部分，他们的服务是，它往往得到断开每隔几分钟。 Reliability is non-existent.可靠性是不存在的。

Customer service?客户服务？ Doesn’t exist for all practical purposes.不存在，因为所有的实际用途。

The customer service representatives asks you to call other numbers as they openly admit their cluelessness (and blame management).客户服务代表要求您呼叫其他号码，因为他们公开承认他们的cluelessness （和归咎于管理） 。 The other numbers are rarely, if ever, picked.其他数字是很少，如果以往任何时候都钦点的。 When picked they merely confirm that a problem exists.挑选时，他们只是证实有问题存在。 They don’t provide you with an estimated time when the problem will be fixed, not will they provide any details on the problem.他们不为您提供了一个估计的时间问题时，将固定，而不是将他们提供的任何细节，对这个问题的。 Most of their problems are on their service stations.大部分的问题是对他们的服务站。

24/7 service is alien terminology. 24 / 7服务是外来术语。 No technical support or customer service exists on the weekend.没有技术支持或客户服务存在于周末。 And the service frequently goes down on weekends and stays down till monday.和服务下降，经常在周末和停留下来到周一。 You would be lucky to get it restored by Monday evening.你会幸运的得到恢复，由周一晚。

BTW: I am on a high end plan Rs 1,300 for 256 Kbps & 4Gb data transfer.的BTW ：我对高端计划的RS 1300年为256 kbps的＆ 4 GB的数据传输。 I would switch in a fraction of a second as soon as there is any competitor providing similar service in Kolkata at comparable prices.我想开关在几分之一秒，因为一旦有任何的竞争者提供类似的服务在加尔各答，在可比的价格。

BSNL has redefined “broadband” for me, in the worst possible way. BSNL公司，重新定义了“宽带”对我来说，在最坏的可能途径。

PS.保安局常任秘书长。 This post could be published after an hour of waiting for their service to restore for few minutes (before going out again).这个职位可以发表在一个小时后等待他们的服务，以恢复为几分钟（前再次走出去） 。