BSNL Dataone Broadband: World’s Crappiest Broadband Service Just Got Crappier
I never thought that BSNL, the world's crappiest broadband service, can get any more crappier, but it did. BSNL DataOne is notorious for rapidly switching between up and down states, so fast that it will make your head dizzy. How deep is the connectivity problem with BSNL DataOne? I decided to collect some hard statistics using a simple ping (with 2 second timeout) over the BSNL connection every 10 seconds to an always-on site like yahoo.com and I present you here with the data for last 2592 minutes (over 43 hours).
Test parameters and baseline data
Duration of BSNL DataOne Connectivity Test: 2592 minutes (over 43 hours)
Ping interval: 10 seconds
Ping timeout: 2 seconds
Normal average ping response time: 300 milliseconds
Test results
Total pings: 15557
Total available pings (uptime): 2876
Percentage of BSNL DataOne uptime: 18%
Add to it the fact that BSNL doesn't have a customer service, unless you consider the robot who simply takes down the complaint (the complaint never gets addressed) and assigns you a number as customer service.
Now you decide whether you want to get BSNL Dataone broadband for your business or even home.
Note: I am on 900UL+ plan (256 kbps unlimited upload / download) from BSNL.
Note 2: This is not my only broadband plan (obviously). I also have 1 Mbps unlimited connectivity from Tata Indicom. I use load balancing with failover over both of these connections to get reliable bandwidth. It costs me around 130$ monthly.
PS. I would be happy to send the raw ping data to anyone interested so you can do further analysis like average duration of service availability etc.
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November 27th, 2007 at 11:17 pm
sir,
my name is johntg.i am customer of broadband services.before 2 month postpaid bill are additional used mb more than our service recode from postpaid bills.On service recode in October 2007 are used 1.378Mb.but post paid bill net additional used1.386Mb.
please solved my prob lams . otherwise,continues these prob lam disconnected my broadband connection.
Thanks.
your customer
johntg
November 27th, 2007 at 11:19 pm
sir,
my name is johntg.i am customer of broadband services.before 2 month postpaid bill are additional used mb more than our service recode from postpaid bills.On service recode in October 2007 are used 1.378Mb.but post paid bill net additional used1.386Mb.
please solved my prob lams . otherwise,continues these prob lam disconnected my broadband connection.
Thanks.
your customer
johntg
January 4th, 2008 at 5:10 am
Dear sir
My name is Varghese and am doing India Infolines Share Trading business terminal as M/s. Choice Securities, for my business am using ur dataone internet connection, my phone no:04872428929 by the last 2 week ur service is very poor so that it badly effected my share trading busines. Daily we doing at least 5 crores business in share trading, so it is very serious. My clints always complaints about the lag due to the bad internet connection of ur service, it badly effect to me and my clints,
Please do the needful.
Varghese
for Choice Scurities
May 9th, 2008 at 12:58 am
can any one let me know BSNL dataone office number in bangalore , marathahalli area.
May 19th, 2008 at 6:27 am
Hi..
I am residing in mulekolla, marathalli and looking for a broadband connection…..can you please tell me where is the nearest bsnl office is located…..