New York Times does Bible with its issuance of 10 commandments for consumer electronics component makers.�ì�ɳ�O�_�P�t�g�A��o�檺10�|�R�A����O�q�l����s�y�ӡC In "thou shalt not" style it brings forward some of the strong grievances which in simple English is as follows:�b���A���i�����@���a�ӤF�@�Ǫ��j�P�����A�Ӧb²�檺�^�y�O�p�U�G

  1. Do not use "indestructible" plastic casings.���n�ϥΡ��?�i�R�����콦�~�ߡC At the least have one cardboarded side which can be easily opened.�b�ܤ֦�1 cardboarded��i�H�ܮe���a���}�C
  2. Use proper English in manuals.�ϥΥ��T���^�y��U�C
  3. Don't overhype irrelevant specs.��overhype���ۤz���W��C
  4. Don't charge for your own mistakes even beyond support date.���t�d���ۤv����~�A�ƦܶW�V������C
  5. Don't engage in rebate rip-offs to make your product sound cheaper when you don't intend to honor it.���q�Ʀb�h�|�����ˡA�ϱz�����~�A�}�n���K�y��z������i�楦�C
  6. Don't hide from customers.�����f�Ȥ�C Make support numbers easily available.�@�X���X�e����o�C
  7. Don't ask customers to tell their phone number and name over and over again in a single support call.���n���U�ȧi�D�L�̪��q�ܸ��X�M�m�W�ä@���S�@�����b�@�ӳ�@�����I�s�C
  8. Allow bypassing your automated support menus to directly contact human support.���\¶�L�z���۰ʤƤ���檽����IJ�A�H�O�����C
  9. Don't hog power strips with transformer bricks.���a�ު��v�O�P�������j�C Re-design them.���s�]�p�C
  10. Don't discontinue products every six months or less.��������~�A�C6�Ӥ�Χ�֡C

Link�챵

I strongly resonate with these suggestions.�ڱj�P�@��A�o�ǫ�ij�C What do you think?�z���ݡH