New York Times does Bible with its issuance of 10 commandments for consumer electronics component makers. �w�j���[���[�N�^�C���Y�x���̔��s��10�ɂ͐����̉�߂��R���V���[�}�[�G���N�g���j�N�X�R���|�[�l���g���[�J�[�ł��B In "thou shalt not" style it brings forward some of the strong grievances which in simple English is as follows: �A "�Ȃ�shalt�Ȃ�"�X�^�C���������炷�����s�����Đi�ނ����‚��̊ȒP�ȉp��ł͈ȉ��̂Ƃ���ł��F

  1. Do not use "indestructible" plastic casings.�͎g�p���Ȃ���"�s��"�v���X�`�b�N����➑̂ł��B At the least have one cardboarded side which can be easily opened. cardboarded�������Ȃ��Ƃ�1�‚ŊȒP�ɊJ�݂ł���B
  2. Use proper English in manuals.�K�؂ȉp��̃}�j���A�����g�p���܂��B
  3. Don't overhype irrelevant specs.�s�K���Ɣh��ɐ�`����d�l�͂���܂���B
  4. Don't charge for your own mistakes even beyond support date.�����g�̉߂��𐿋����邱�Ƃ͂������܂����t�����������T�|�[�g���܂��B
  5. Don't engage in rebate rip-offs to make your product sound cheaper when you don't intend to honor it.���x�[�g�͂���܂���ڂ�������ɏ]�����Đ��i�̉������Ƃ��Ɉ������ƂɌh�ӂ𕥂��‚���͂���܂���B
  6. Don't hide from customers.�ڋq�����\���ɂ͂���܂���B Make support numbers easily available.�T�|�[�g�d�b�ԍ����ȒP�ɓ��”\�ł��B
  7. Don't ask customers to tell their phone number and name over and over again in a single support call.�ڋq��`���邱�Ƃ𕷂��Ȃ������̓d�b�ԍ��Ɩ��O�����x�ƂȂ��J��Ԃ��A 1�‚̃T�|�[�g�Ăяo���ł��B
  8. Allow bypassing your automated support menus to directly contact human support.�������ł���悤�ɃT�|�[�g���j���[���o�C�p�X���Đl�Ԃ̃T�|�[�g�ɒ��ڂ��₢���킹���������B
  9. Don't hog power strips with transformer bricks.�ψ����Ƃ��߂��Ȃ��Ńp���[�X�g���b�v�������K�ł��B Re-design them.�Đ݌v���Ă��܂��B
  10. Don't discontinue products every six months or less.���N���Ƃɒ��~���Ă��Ȃ����i�܂��͂���ȉ��ƂȂ�܂��B

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I strongly resonate with these suggestions.���͋����S�ɋ����A�����̒�Ăł��B What do you think?�ǂ����l���ł����H