New York Times does Bible with its issuance of 10 commandments for consumer electronics component makers. ������� ����� �� ������ ������ �� ����� 10 ����� ����� ����� ������������ �����������. In "thou shalt not" style it brings forward some of the strong grievances which in simple English is as follows: �� "��� ��� ��" ����� ���� ���� ��� ������ �� ��� ����� �� ������� ���� ����� �� ����� ���������� �� ��� ����� ������ :

  1. Do not use "indestructible" plastic casings. �� ������ "����" ������� �����������. At the least have one cardboarded side which can be easily opened. ��� ����� ���� cardboarded ������ ���� ���� ������ ���.
  2. Use proper English in manuals. ������� ����� ���������� �� ������ �������.
  3. Don't overhype irrelevant specs. �� overhype ��� ���������.
  4. Don't charge for your own mistakes even beyond support date. �� ���� ������ ������ �� ��� ��� �� ��� ����� ��� ����.
  5. Don't engage in rebate rip-offs to make your product sound cheaper when you don't intend to honor it. �� ���� �� ������ ����� ��� ����� ������� ����� ���� ������ ����� �� ����� ��� �� ���� �������.
  6. Don't hide from customers. ��� ���� �� �������. Make support numbers easily available. ����� ����� ����� ��� ����� ������ �����.
  7. Don't ask customers to tell their phone number and name over and over again in a single support call. �� ���� ������� ����� ����� ���� ������ ����� ������� �� ������ ��� ��� ����.
  8. Allow bypassing your automated support menus to directly contact human support. ���� ����� ����� ��� ������� ������ �� ��� ������� ������ ���� �����.
  9. Don't hog power strips with transformer bricks. �� ���� ������ ����� �� ���� �����. Re-design them. ����� ����� ���.
  10. Don't discontinue products every six months or less. �� ������ ��� �� ��� ���� �� ���.

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I strongly resonate with these suggestions. ��� ����� ���� �� ��� ����������. What do you think? �� ����