10 Commandments for Consumer Electronics Component Makers 10 ����� ����� ����� ������������ �����������
New York Times does Bible with its issuance of 10 commandments for consumer electronics component makers. ������� ����� �� ������ ������ �� ����� 10 ����� ����� ����� ������������ �����������. In "thou shalt not" style it brings forward some of the strong grievances which in simple English is as follows: �� "��� ��� ��" ����� ���� ���� ��� ������ �� ��� ����� �� ������� ���� ����� �� ����� ���������� �� ��� ����� ������ :
- Do not use "indestructible" plastic casings. �� ������ "����" ������� �����������. At the least have one cardboarded side which can be easily opened. ��� ����� ���� cardboarded ������ ���� ���� ������ ���.
- Use proper English in manuals. ������� ����� ���������� �� ������ �������.
- Don't overhype irrelevant specs. �� overhype ��� ���������.
- Don't charge for your own mistakes even beyond support date. �� ���� ������ ������ �� ��� ��� �� ��� ����� ��� ����.
- Don't engage in rebate rip-offs to make your product sound cheaper when you don't intend to honor it. �� ���� �� ������ ����� ��� ����� ������� ����� ���� ������ ����� �� ����� ��� �� ���� �������.
- Don't hide from customers. ��� ���� �� �������. Make support numbers easily available. ����� ����� ����� ��� ����� ������ �����.
- Don't ask customers to tell their phone number and name over and over again in a single support call. �� ���� ������� ����� ����� ���� ������ ����� ������� �� ������ ��� ��� ����.
- Allow bypassing your automated support menus to directly contact human support. ���� ����� ����� ��� ������� ������ �� ��� ������� ������ ���� �����.
- Don't hog power strips with transformer bricks. �� ���� ������ ����� �� ���� �����. Re-design them. ����� ����� ���.
- Don't discontinue products every six months or less. �� ������ ��� �� ��� ���� �� ���.
I strongly resonate with these suggestions. ��� ����� ���� �� ��� ����������. What do you think? �� ����
Filed under ������ ������ Hardware ������� , � Headline News ��� ������� , � Technology ������� , � USA �������� ������� ��������� | |
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November 7th, 2005 at 2:06 am ����� ������ / ������ 7th � 2005 �� ������ 2:06
[...] Angsuman discovers the ten commandments for manufacturers of consumer electronics. [...]�������� ����� ������� ����� ������ ������������ �����������. [...]