Ubuntu: How to Change Host name and Propagate to DHCP Server

How to change Hostname on Ubuntu

First find your current host name by typing:

hostname

Open /etc/hostname and change the host name specified there to the new host name.

sudo vi /etc/hostname

Now open /etc/hosts and locate the old host name in the file and change it to the new host name.

sudo vi /etc/hosts

Now restart hostname with:

sudo service hostname restart

How to propagate Hostname Change to DHCP Server and other machines

The chosen host name should be propagated to the DHCP server so that any other computer can refer to this computer by your new chosen hostname. To do that run the following commands:

sudo dhcclient -r ; sudo dhclient

Now you should be able to access this machine by its newly chosen host name from any other machine in the same network and served the same DHCP server.

An exception would be if a machine is configured statically or not configured to use the name server associated with this dhcp server.

Most routers today comes with DHCP server and an associated Name Server which can be configured as shown above.

Why Mobile First app is so crucial for business

“Mobile First” is a design approach that puts focus on designing the layout, navigation and content of a website before designing the desktop versions for larger screens. The reason for this is that mobile devices provides mobile user’s requirements on the most basic level compared to desktop displays where you can concentrate more on the content and how the site is used, rather than just making a design that is incredible. Experts suggest that you might want to do the phone layouts first, then the tablet layouts, then the desktop layouts, in that order.

Why is mobile first becoming a popular strategy? Mobile devices are getting to be primary means by which users are accessing Web sites and the number of people using sites on mobile devices is expected to triple within the next year. The way people get into the web sites on their mobile devices is another reason that mobile first is getting popular day by day. The limited screen of mobile devices motivates designers and developers to focus on the most important pieces of content. Thus, mobile devices provide users with a better overall experience in terms of shopping, playing games, and making purchases.

Luke Wroblewski focused on three areas in his blog why Web Application should be designed for Mobile First:

  • Mobile is Exploding: Although, people can access the web through mobile devices for years, today’s smart phones are driving different kind of networked applications and Web content. If you build mobile first applications that ensures companies have an experience available, to this extremely fast growing user base considered to be the next big computing platform.
  • Mobile Forces you to Focus: Mobile devices require software developers to concentrate on only the most important data and actions in an application. That is prioritization on your part. So when a team designs mobile first, the end result is an experience focused on the key tasks users want to accomplish by sidetracking the extraneous part of general interface that litter today’s desktop-accessed Web sites.
  • Mobile Extends your Capabilities: New mobile application platforms are introducing interesting features that keep many PC-based web applications behind. Building mobile first allows teams to use the full features to create rich context-aware applications rather than limiting themselves to an increasingly dated set of capabilities.

Mobile first Boost up Sales: Sales is directly related to customer satisfaction and experience. It is good idea to work with Marketing to ensure that sales materials are produced in a mobile-friendly manner. In addition, it is better not to adopt sales tools that can’t be accessed via mobile — 36.6% of salespeople said that a solely laptop/desktop setup is unsuitable for field activity. Almost three-quarters (73%) of sales executives report that they achieved ROI by using tablet or mobile solutions. Companies using mobile apps and sales systems reported a 26% increase in win rate

Mobile First approach to Business Intelligence: Since, BI user base is shifting continuously, fewer people will be accessing BI content from their PCs and they will be retrieving the information from their smartphones and tablets. That’s why companies must consider the Mobile First approach not only for their websites, but also for their BI applications. There are several benefits of Mobile Business Intelligence:

  • You can visualize data with current reporting via native or Web-based applications .
  • Using mobile devices, users can access real-time data and get alerts immediately when there is changes in trends and data. You can provide quick response this way.
  • Many mobile BI tools comes with a graphical user interface (GUI) to mobile devices. With smart navigation and customized dashboards, these products play an important role for making critical business decisions on the run.

Relso Sales CRM is an intuitive cloud based mobile app that also runs on offline mode. It is very helpful for the sales rep on the go so that they can store the information in offline mode and synch it with the cloud when internet is available. The app integrates some useful features like Lead and Deal Management, Sales Pipeline and Sales Forecast, Accounting, Task and Meeting Management, Email Integration and Real Time Reports. The data is stored in Secure Linux Servers with Automated Backups and Industry Standard SSL/TLS Technology.

In conclusion, things have changed dramatically in the last few years. Now, building a web product is becoming an increasingly backwards way of thinking. Designing for mobile first not only prepares you for the huge growth potential in this space, it enables you to focus and innovate at the same time.

How to create the real value of social CRM

Social CRM is all about engaging social customers into your CRM process. It is important for an organization to create its own social community. Company can incorporate it into CRM process because social CRM will allow an organization to enhance  broader control over community direction and content. In other word, it builds a customer fan base. Social Medial helps company get close to the existing as well as potential customers. In doing so, it boosts efficiency, reduces cost and increases revenue. The real value of SCRM comes when an organization improves user experience by utilizing the process. The following points further elaborate the real value.

As per telecom major BT, 40% of the customer feedback comes from Twitter. Latest study of J D power associates says, 43% of branded social media engagement by consumers ages 18-29 are customer service-related, as opposed to the 23% that are marketing-related.

SCRM tools help you track, monitor and benchmark social communication. However, you may not have time and resources to address all of the  issues. In that case, you have to be smart enough to prioritize the issues and address the pressing one. The real benefit of SCRM tools , in a nutshell, are:

  • Deeper Customer Engagement:   The key  for this achievement is Sales Force Automation.  Your existing as well as potential customer may transmit digital signals via tweets, comments, reviews. Aggregating them at a central location and finding meaningful introspection are the important areas  to improve the the customer relationship. Many companies offer sales force automation and CRM application tools to make the job easier.
  • Using Content to optimize conversion: Since, a company publishes different type of contents,  it is critical to know which content is converting users for Registration, Lead Generation or Direct Sales. SCRM helps determine what kind of content is the driver to generate maximum number of conversion.
  • The highlights of SCRM customer service workflow is:
    1. Keeps track of internet posting for relevant post.
    2. Initiate customer service process by using those relevant posting .
    3. Other employees can collaborate about any issue or feedback.
    4. Customers can respond publicly or privately.
    5. Integrates it with other system to provide a holistic view of the customer base.
  • Sharing the perception with the other departments: You can analyze and aggregate  those customer communications, throws some insight and share it with other department like Production, marketing etc. SCRM tools handle this type of workflow very efficiently.  As the interactions grows larger, it is going to be increasing difficult for normal human being to address those issues in a timely manner. SCRM tools address those problems.
  • Your social media message should be in sync with your branding

“The consumer wants to feel like they are talking to a real person, but you want to be sure the tone on your social sites is still in line with your company,” says Chris Apaliski, the social media director at Dallas-based digital marketing agency Magic Logix

  • Monitor the conversations among your customers: You can immediately respond to an issue of the customer by monitoring social interaction rather than waiting for their turn to submit support issue ticket.  “One of the best ways to solve a problem is to anticipate it before it is presented to you,” says Adam Root, CTO and cofounder of marketing software developer target HipLogiq, parent company of social media apps SocialCompass and SocialCentiv.
  • Loyal customer should be rewarded:  Those customers who exclusively talk about your brand should be lured with some discount code so that they can have long time association with your company.  You can also send them handwritten Thank You note to reward them for their positive feedback.
  • Unified Customer Communication: UC is a marketing tool for integration of Real Time communication services like Chat , Video Conference, VoIP with non-Real type communication like Email, SMS etc into an unified platform. For example, one can receive an email message and choose to access it through cell phone or voicemail. This feature is integrated with most of the Social CRM tools.
  • It takes quite a while for the company management to choose right Social CRM software because the business goals of different companies are not the same.  James Wong, CEO of CRM software provider, Avidian in Redmond, Washington, agreed with this. “If you’re new to CRM, it might make sense to say what is my one end goal and then try to build the CRM around that goal,” said Wong.The system offers a set of tools to boost your sales and helps effective marketing campaigns. It includes Sales Pipeline, Deal Management, Sales Forecast, Lead Management, Invoice Generation, Email Integration, Contact Management, Real Time Report Generation, Task Meeting Management, Unified Communication etc. Relaso Sales-CRM is such a tool that was uniquely designed to address all of the above features, keeping in mind small and medium enterprises.
  • In the end, it is quite impossible to do social CRM without social media. The best way you can build brand image is to create, grow and control the social media community with the help of Social CRM tool.

Why mobile CRM for small business fails

The use of customer relationship management is a well-known strategy in both business-to-consumer and business-to-business organizations. Mobile CRM can save organizations time and resources, build their customer loyalty and increase their sales target. If you don’t take proper strategy, however, it can be a huge disadvantage and waste of money. There are several reasons why implementing a customer relationship management (CRM) solution may not produce the desired results. Here are few disadvantages of mobile CRM software.

    • Poor Return on Investment: Integrating CRM data and processes with other systems sometimes becomes a big and unwise venture that results in cost overrun and longer duration for management to see positive results. Adopt a strategy of continuous change, allowing the effects of small completed projects on the business to become clear so that the lessons can be incorporated in the next project. You should primarily focus on revenue generation and cost savings by working towards specific goals.
    • Data Synchronization: The same mobile technologies, that offers so much promise just a few years ago, have since failed millions of mobile workers. Regular Data Synchronization problem leaves these workers frustrated, uninformed and alienated from vital CRM information which could signify the difference between business success and failure. There is a better way to keep mobile workers and their laptops in sync with the latest CRM data stored on the company server so that synchronization does not pose threat any more. I realized from my experience that mobile workers only have to synchronize the specific information in order to achieve his or her job. In doing so, synchronizations take minutes, not hours.
    • Design of Mobile CRM: The most difficult part of getting ready for mobile CRM is to understand the differences between mobile and regular screens and the way users use their mobile devices. In general it is not wise to try to transfer your desktop CRM screens directly to a mobile device. It doesn’t work because of differences in screen size and the way mobile users apply their devices. The menus are the most important part of CRM application so that you will need to redesign the screens for smartphones and small tablets. One of the important design consideration is redesigning the screens in order to split up the menus in an efficient way. Even if you can accommodate all the menu buttons on a screen, it is generally not a good idea because the touch screen selection takes up so much space.
    • Processing of Power: Mobile devices are optimized for low power consumption, not for processing speed or memory capacity, so they simply do not have the performance of most desktop or laptop units. It becomes important when you consider speed of updating and processing. An application which is quite fast on a desktop PC can perform very slow when transferred to a mobile unit.
  • Technical Support: In order to use your CRM system effectively, you need good technical support and all CRM providers may not be able to give it. If they don’t back up data on a regular basis, for example, you could lose everything. Some web-hosting companies have also been known to use or sell sensitive customer information. Customer and tier-one support teams are often focused on issues specific to their product or service rather than the product’s role in a larger network or technical environment.
  • Data Loss: One of the main concerns with mobile CRM is the risk of compromise of customer Data. It happens often because of the fact the majority of organizations are going to Bring Your Own Device (BYOD) strategies. BYOD has become a trend of the company. However, not many companies understands the risk. Devices are lost very often. It’s up to the organization to make sure that what percentage of corporate data on that device are secure. However, a cloud based on-demand mobile solution like Relaso Sales CRM can address this type of problem because user data is synched and encrypted with the centralized server all the time unless user is off line.
  • Privacy: Any type of mobile strategy comes with a privacy issue. Privacy of customer data, corporate data, and the users’ personal data in case of a BYOD strategy. Businesses must develop strong policy in terms of how privacy for all parties should be maintained, and then use it to build mobile device-management strategy. Then, the new strategy should be clearly communicated to users and enforced on continuous basis.
  • Failure to have a Strategy: Maybe you’ve deployed your Mobile CRM system and you’ve created roles and profiles, migrated the correct data, setup workflow automation, put webforms on your website, setup lead assignment rules and scheduled your sales pipeline reports. The next thing comes the challenge how you will get your team used to it. My be you didn’t think about that part. You thought your job was done. Setting up your CRM and deploying it, is just the first step of your strategy. Your CRM implementation continues after deployment. Remember, it’s a long-term strategy. Questions should come in your mind like what ongoing CRM training will you make available to your team or how will your CRM system support your current sales, marketing and customer support processes?

Why your Business needs Mobile CRM?

Have you ever thought whether you need CRM for your small business? There are many things to be considered when you go for a small business CRM solution. Opening a business is the dream of many people. Starting your own company is a wonderful foundation for growth, but it comes with some stresses. They include restricted resources, price constraints, poor management and a slow take off. However, you can ease the problem by utilizing effective CRM software. Many businesses are using small CRM solution successfully to speed up their projects. It simplifies Marketing and Team Collaboration.

As per the latest data collected by Trackvia, CRM software:

  • Boost a sales agent’s revenue by 41 percent
  • Enhances customer retention by 27 percent
  • Lower the marketing and sales costs by 23 percent

Small Business CRM requires ease of access: Instead of using different software for each team to log into, team members will be able to access anything they need from a centralized location. Online CRM software uses the cloud technology for centralization. This enables the salespersons to access the data at any place, anytime. If you have smartphone or tablet, you can install business CRM software app on your handheld device. Relaso Sales-CRM is such type of mobile-first app that works on cloud technology. Web application works as a supplement to the mobile app. You can track your sales progress remotely hassle-free.

Business Intelligence: Is your CRM is just an enhanced version of Data Entry tool? Or it is intelligent enough to send a quotation or invoice very quickly.  In fact, you can send them to your client easily during a call with the help of Relaso Social CRM. In today’s world, your prospect can communicate with you on phone, Text, chat etc . Your CRM should have Unified Communication feature so that you can contact them instantly through any channel. Relaso Sales-CRM gives you that ability.

Call Screen/Recording and Invoice Generation: Your salespeople may want to know total revenue your client generated, total outstanding, scheduled tasks, meetings and latest notes during a call. While on call, he may be interested to send a note or add the caller. The Call Screen feature of Relaso Sales-CRM makes your job much easier.

Location Check-in: As a salesperson, you can do the following with this feature:

  • Have an idea to see the nearest customer based on your location.
  • you can check-in to record your meeting with the client.
  • Get a street view of your of a business from Google Map before you reach there.
  • Your manager can generate a report by the end of the day or month about your number of client visit.
  • Relaso Sales-CRM incorporates this nifty feature with the CRM tool.

Mobile-first app: A good CRM can also be viewed as Mobile-first app ideally. Mobile-first app is a business strategy that assumes that Smartphone, Tablet etc are the primary tools to get your daily work done. It should capture your day to day data and provides you intelligent analytical capability. Relaso Sales-CRM is such type of Mobile-first app.

Accounting: This is an important attribute for CRM system. The integrated operational module maximizes the efficiency by giving a holistic business view. The online CRM assists you in tracking all important accounting transactions with useful reports. Relaso Sales-CRM integrated the Accounting module with the CRM system so that you can generate Invoice, payment, expense and estimate from the app.

Lead Generation: Lead Generation is associated with Lead Capturing, Lead Qualification and conversion of Lead to potential customer. An online sales CRM like Relaso Sales-CRM is built for small teams that helps you capture, track and organize leads through an easy to use visual interface. You can also import your existing Contacts & Leads in bulk from your Spreadsheet, Facebook, Linkedin etc. So your team is ready to hit the road.

Sales Pipeline and Deal/Opportunity Management: Your salesteam uses opportunities to determine a potential sale for a specific customer. A newly created opportunity adds this potential sale in the sales pipeline and therefore puts it on purview of the sales manager who is supposed to be responsible for the progress of the opportunities. You can get an idea about the progress of an opportunity through different stages of Sales Pipeline like Qualification, Negotiation etc. A CRM system like Relaso Sales-CRM provides you with all of the above features.

CRM Reports: The main purpose of CRM reports is analytical capability. It gathers information from different channels and gives you 360 degree view about the customer behavior so that you can plan your marketing strategy accordingly. Relaso Sales-CRM integrates 12 different reports like Sales pipeline, Revenue, Payment , Time Spent for client meeting or Phone call etc.

In conclusion, if you run a small business, implement a CRM system to increase its sales and marketing activities. An intuitive CRM system allows your team to collect important data, store this data, and enables you to analyze the data in a way which will be useful to the company.

Why Mobile First app is so crucial for business

“Mobile First” is a design approach that puts focus on designing the layout, navigation and content of a website before designing the desktop versions for larger screens. The reason for this is that mobile devices provides mobile user’s requirements on the most basic level compared to desktop displays where you can concentrate more on the content and how the site is used, rather than just making a design that is incredible. Experts suggest that you might want to do the phone layouts first, then the tablet layouts, then the desktop layouts, in that order.

Why is mobile first becoming a popular strategy? Mobile devices are getting to be primary means by which users are accessing Web sites and the number of people using sites on mobile devices is expected to triple within the next year. The way people get into the web sites on their mobile devices is another reason that mobile first is getting popular day by day. The limited screen of mobile devices motivates designers and developers to focus on the most important pieces of content. Thus, mobile devices provide users with a better overall experience in terms of shopping, playing games, and making purchases.

Luke Wroblewski focused on three areas in his blog why Web Application should be designed for Mobile First:

  • Mobile is Exploding: Although, people can access the web through mobile devices for years, today’s smart phones are driving different kind of networked applications and Web content. If you build mobile first applications that ensures companies have an experience available to this extremely fast growing user base,  considered to be the next big computing platform.
  • Mobile Forces you to Focus: Mobile devices require software developers to concentrate on only the most important data and actions in an application. That is prioritization on your part. So when a team designs mobile first, the end result is an experience focused on the key tasks users want to accomplish by sidetracking the extraneous part of general interfaces that litter today’s desktop-accessed Web sites.
  • Mobile Extends your Capabilities: New mobile application platforms are introducing interesting features that keep many PC-based web applications behind. Building mobile first allows teams to use the full features to create rich context-aware applications rather than limiting themselves to an increasingly dated set of capabilities.

Mobile first Boost up Sales: Sales is directly related to customer satisfaction and experience. It is good idea to work with Marketing to ensure that sales materials are produced in a mobile-friendly manner. In addition, it is better not to adopt sales tools that can’t be accessed via mobile — 36.6% of salespeople said that a solely laptop/desktop setup is unsuitable for field activity. Almost three-quarters (73%) of sales executives report that they achieved ROI by using tablet or mobile solutions. Companies using mobile apps and sales systems reported a 26% increase in win rate

Mobile First approach to Business Intelligence: Since, BI user base is shifting continuously, fewer people will be accessing BI content from their PCs and they will be retrieving the information from their smartphones and tablets. That’s why companies must consider the Mobile First approach not only for their websites, but also for their BI applications. There are several benefits of Mobile Business Intelligence:

  • You can visualize data with current reporting via native or Web-based applications .
  • Using mobile devices, users can access real-time data and get alerts immediately when there is changes in trends and data. You can provide quick response this way.
  • Many mobile BI tools comes with a graphical user interface (GUI) to mobile devices. With smart navigation and customized dashboards, these products play an important role for making critical business decisions on the run.

Relso Sales CRM is an intuitive cloud based mobile app that also runs on offline mode. It is very helpful for the sales rep on the go so that they can store the information in offline mode and synch it with the cloud when internet is available. The app integrates some useful features like Lead and Deal Management, Sales Pipeline and Sales Forecast, Accounting, Task and Meeting Management, Email Integration and Real Time Reports. The data is stored in Secure Linux Servers with Automated Backups and Industry Standard SSL/TLS Technology.

In conclusion, things have changed dramatically in the last few years. Now, building a web product is becoming an increasingly backwards way of thinking. Designing for mobile first not only prepares you for the huge growth potential in this space, it enables you to focus and innovate at the same time.